City of Lakewood, Washington
Job Summary
Approve your customer‑service skills and eye‑for‑detail to make a meaningful impact in the City of Lakewood’s Human Resources team.
As a Human Resources Technician, you will support all HR functions while serving as the subject‑matter expert for accurate input and maintenance of the HRIS system.
The Ideal Candidate
Self‑motivated
Organized
Accurate and efficient
Able to meet deadlines
Excellent communicator
Appreciates variety and change
Basic Function Under the direction of the Human Resources Manager, provide responsible administrative, professional, and technical work of a confidential nature involving a broad range of human resources functions and employee labor relations activities.
Essential Duties Administrative Support
Budget:
Assist with the division budget process, including processing invoices, monitoring expenditures, maintaining records, and producing reports.
Employee Programs:
Provide administrative support for a variety of employee programs—collect data, conduct research, prepare reports, files, correspondence, meeting agenda packets, and other documents.
Employment Posters:
Ensure mandatory employment posters are current and compliant.
Events:
Assist with planning and implementing city‑wide events such as quarterly employee recognition, annual volunteer recognition, United Way Campaign, and WellCity Award events.
Mail and Office Supplies:
Process and distribute division mail daily; monitor supplies status and order replacement supplies as needed.
Position Control:
Assist with maintaining accurate and ongoing position control tracking; update tracking systems and records as appropriate.
Public Records Requests:
Coordinate and track division responses to public records requests; provide regular status updates to the HR team.
Records Management:
Establish and maintain HR filing systems; archive, retain, and destroy documents per laws, regulations, and city policies.
Verification of Employment:
Review communication avenues for verification requests; coordinate response with Payroll and ensure timely and accurate processing.
Attendance Maintain regular, reliable, and punctual attendance.
Benefits and Customer Service
Customer Service:
Respond to employee inquiries regarding city benefits; provide accurate information and necessary documents.
Open Enrollment:
Assist with annual open enrollment, review enrollment forms, and enter updates into HRIS.
Forms:
Ensure current forms are accessible to employees in hard and electronic copies; update HRIS and third‑party systems as appropriate.
Reporting:
Generate regular and ad hoc reports (monthly organization chart updates, staffing reports, employee leave reports, position control reporting).
Safety:
Champion a culture of workplace safety through everyday actions and leadership.
Salary and Benefit Surveys:
Conduct annual surveys in a timely and accurate manner.
Staffing:
Participate on interview panels; coordinate onboarding orientations, exit orientations, and track orientation checklists.
Systems Administration:
Primary contact for building access/employee ID cards, HRIS data entry, HR webpage administration, and third‑party system updates.
Wellness Program Coordination:
Serve as the City’s Wellness Coordinator—administer program, coordinate monthly committee meetings and events, track participation and budget, and prepare reports.
Knowledge Of, Skills, and Abilities
Federal, state, and local laws, rules, and regulations.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Technical functions and operations of a human resources office.
Basic research methods and report writing techniques.
Effective and professional verbal and written communication skills.
Effective customer service standards and protocols.
Read, interpret, apply, and explain rules, regulations, policies, and procedures.
Implement and maintain effective and compliant record keeping.
Research, compile, and analyze data; generate effective and accurate reports.
Establish and maintain trust, confidence, cooperative, and effective working relationships.
Effectively prioritize, plan, and complete multiple and competing work tasks and projects.
Communicate effectively, both verbally and in writing, to diverse audiences.
Use sound judgment and work independently with minimal direction in a collaborative team environment.
Maintain confidentiality of records and information as appropriate.
Operate standard office equipment and personal computer software (Word, Excel, Outlook).
Work Environment / Physical Ability Work is primarily performed in an office environment.
Constant use of sight, hearing, and speech is necessary.
Frequent fine finger manipulation, sitting, bending, standing, walking, and occasional light force up to 10 lbs are required.
Equal Opportunity The City of Lakewood is proud to be an Equal Opportunity Employer that encourages, supports, and celebrates respect, empowerment, diversity, and inclusion for all.
Education, Experience, and Other Requirements Any equivalent combination of education and experience that would likely provide the candidate with the knowledge and abilities to successfully perform the job will be considered.
A typical combination is graduation from high school and four (4) years of progressively responsible human resources or administrative support experience involving public contact.
Previous human resources, public sector, or labor relations experience is desirable.
Previous experience entering data in an HRIS system or processing changes in benefits is desirable.
Contact Information Applications are accepted electronically through the City of Lakewood Human Resources website.
The position will remain open until January 22, 2026 at 5:00 p.m.
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As a Human Resources Technician, you will support all HR functions while serving as the subject‑matter expert for accurate input and maintenance of the HRIS system.
The Ideal Candidate
Self‑motivated
Organized
Accurate and efficient
Able to meet deadlines
Excellent communicator
Appreciates variety and change
Basic Function Under the direction of the Human Resources Manager, provide responsible administrative, professional, and technical work of a confidential nature involving a broad range of human resources functions and employee labor relations activities.
Essential Duties Administrative Support
Budget:
Assist with the division budget process, including processing invoices, monitoring expenditures, maintaining records, and producing reports.
Employee Programs:
Provide administrative support for a variety of employee programs—collect data, conduct research, prepare reports, files, correspondence, meeting agenda packets, and other documents.
Employment Posters:
Ensure mandatory employment posters are current and compliant.
Events:
Assist with planning and implementing city‑wide events such as quarterly employee recognition, annual volunteer recognition, United Way Campaign, and WellCity Award events.
Mail and Office Supplies:
Process and distribute division mail daily; monitor supplies status and order replacement supplies as needed.
Position Control:
Assist with maintaining accurate and ongoing position control tracking; update tracking systems and records as appropriate.
Public Records Requests:
Coordinate and track division responses to public records requests; provide regular status updates to the HR team.
Records Management:
Establish and maintain HR filing systems; archive, retain, and destroy documents per laws, regulations, and city policies.
Verification of Employment:
Review communication avenues for verification requests; coordinate response with Payroll and ensure timely and accurate processing.
Attendance Maintain regular, reliable, and punctual attendance.
Benefits and Customer Service
Customer Service:
Respond to employee inquiries regarding city benefits; provide accurate information and necessary documents.
Open Enrollment:
Assist with annual open enrollment, review enrollment forms, and enter updates into HRIS.
Forms:
Ensure current forms are accessible to employees in hard and electronic copies; update HRIS and third‑party systems as appropriate.
Reporting:
Generate regular and ad hoc reports (monthly organization chart updates, staffing reports, employee leave reports, position control reporting).
Safety:
Champion a culture of workplace safety through everyday actions and leadership.
Salary and Benefit Surveys:
Conduct annual surveys in a timely and accurate manner.
Staffing:
Participate on interview panels; coordinate onboarding orientations, exit orientations, and track orientation checklists.
Systems Administration:
Primary contact for building access/employee ID cards, HRIS data entry, HR webpage administration, and third‑party system updates.
Wellness Program Coordination:
Serve as the City’s Wellness Coordinator—administer program, coordinate monthly committee meetings and events, track participation and budget, and prepare reports.
Knowledge Of, Skills, and Abilities
Federal, state, and local laws, rules, and regulations.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Technical functions and operations of a human resources office.
Basic research methods and report writing techniques.
Effective and professional verbal and written communication skills.
Effective customer service standards and protocols.
Read, interpret, apply, and explain rules, regulations, policies, and procedures.
Implement and maintain effective and compliant record keeping.
Research, compile, and analyze data; generate effective and accurate reports.
Establish and maintain trust, confidence, cooperative, and effective working relationships.
Effectively prioritize, plan, and complete multiple and competing work tasks and projects.
Communicate effectively, both verbally and in writing, to diverse audiences.
Use sound judgment and work independently with minimal direction in a collaborative team environment.
Maintain confidentiality of records and information as appropriate.
Operate standard office equipment and personal computer software (Word, Excel, Outlook).
Work Environment / Physical Ability Work is primarily performed in an office environment.
Constant use of sight, hearing, and speech is necessary.
Frequent fine finger manipulation, sitting, bending, standing, walking, and occasional light force up to 10 lbs are required.
Equal Opportunity The City of Lakewood is proud to be an Equal Opportunity Employer that encourages, supports, and celebrates respect, empowerment, diversity, and inclusion for all.
Education, Experience, and Other Requirements Any equivalent combination of education and experience that would likely provide the candidate with the knowledge and abilities to successfully perform the job will be considered.
A typical combination is graduation from high school and four (4) years of progressively responsible human resources or administrative support experience involving public contact.
Previous human resources, public sector, or labor relations experience is desirable.
Previous experience entering data in an HRIS system or processing changes in benefits is desirable.
Contact Information Applications are accepted electronically through the City of Lakewood Human Resources website.
The position will remain open until January 22, 2026 at 5:00 p.m.
#J-18808-Ljbffr