Hybrid IT Helpdesk Analyst – Incident & Support Lead

A leading IT services company is seeking a motivated Service Support Analyst to provide fast, accurate Tier I support for clients. The role involves managing client interactions, coordinating with Tier II support, and maintaining incident records. Ideal candidates will have a high school diploma, client services experience, and proficiency in troubleshooting hardware/software. This full-time position is hybrid, requiring some on-site presence, and offers $40,000 – $50,000 salary range. #J-18808-Ljbffr