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Albuquerque Health Care for the Homeless

Medical Respite Community Support Worker

Albuquerque Health Care for the Homeless, Albuquerque, New Mexico, United States, 87101

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Medical Respite Community Support Worker 4 days ago Be among the first 25 applicants

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

AHCH currently has an exciting opportunity for a Community Support Worker (CSW) who will work primarily in our new Medical Respite facility at the Gateway Center located at 5400 Gibson SE in Albuquerque. This position will also, on occasion, work at our 1217 1st St location downtown and will be dual certified as a Community Health Worker (CHW) to best meet the needs of the Respite clients.

Our ideal candidate is someone with strong critical thinking skills, a client-centered mindset, and the ability to work well with diverse populations. Though there are no home visits associated with this CSW position, the candidate must be comfortable with transporting clients in our company vehicles. The caseload will vary depending on need and can include up to 30 patients. Candidates must be able to complete documentation of encounters within 72 hours of the visit date.

AHCH practices a harm reduction approach in all services and we seek candidates that embrace and uphold this philosophy and provide services within a trauma-informed framework. We are a housing-first, treat-first organization that strives to remove as many barriers to health care and housing as possible.

Duties and Responsibilities

Assess individual client needs in conjunction with the medical team at Medical Respite

Create individualized care plans with a medical provider and with direct input from the client, in accordance with Comprehensive Community Support Services (CCSS) and Medicaid requirements

Work in an integrated manner with other AHCH programs to optimize client care

Refer clients to appropriate programs and agencies for coordination of wrap-around services in the community

Develop and deliver discharge plans with medical and/or behavioral health staff

Participate in client chart audits for peer review

Maintain dual certification as Community Support Worker (CSW) and Community Health Worker (CHW)

Perform duties in a trauma-informed and client-centered manner

Participate in planning, reporting, and evaluating program components to meet program guidelines and national standards

Ensure accurate and appropriate documentation of all client contacts in the Electronic Health Record (EHR) within the timeframe required by AHCH procedure and billing standards (72 hours from date of service)

Attend program-specific meetings and training, including clinical supervision with Behavioral Health and Primary Care

Attend organizational meetings and training

Minimum Qualifications

Ability to work in a client-centered, trauma-informed, and harm reduction manner to assist clients in meeting the goals they develop

A bachelor’s degree in a human services field from an accredited university and at least one year of relevant experience with vulnerable populations

OR an associate’s degree and a minimum of two years of experience working with vulnerable populations

OR a high school graduation or GED and a minimum of three years of experience working with vulnerable populations

Valid NM driver’s license and clean driving record

Achieve CCSS certification within 90 days of start date

Achieve CHW certification within 90 days of start date

Preferred Qualifications

Current CCSS certification

Current CHW certification

Experience in trauma-informed care and harm reduction models

Bilingual in a regionally relevant language

Benefits

Low-cost medical, vision, and dental insurance with health club membership

Life insurance and accidental death and dismemberment fully paid by the organization

Long-term disability fully paid by the organization

Paid time off — 24 days in the first year of employment

Catastrophic sick time accrual

7 paid holidays

Health Care and Dependent Care flexible spending accounts

401(k) with employer match

Student loan forgiveness eligible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This organization participates in E-Verify.

Seniority Level Entry level

Employment Type Part-time

Job Function Health Care Provider

Industries Hospitals and Health Care

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