Enphase Energy, Inc.
IT Desktop and Network Support Engineer
Enphase Energy, Inc., Boise, Idaho, United States, 83708
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
About the role TheIT Desktop and Network Engineer willbe responsible forproviding comprehensive IT support, managing network infrastructure, and ensuring the smooth operation of IT systems. This role involves working on tickets and tasks assigned on JIRA service desk, administering Nutanix / VMware virtualization services, and supporting various on-prem Dell server models.
What you will do
Configure andmaintain desktops and laptops using Microsoft Intune and Active Directory for device and user administration.
Deploy, configure, and troubleshoot network switches and routers to ensure high availability andoptimalperformance.
Administer and support VMware and Nutanix environments, includingESXihosts, virtual machines, network virtualization, and VSAN configurations.
Deploy and manage on-premises Dell PowerEdge servers ensuring reliability and scalability.
Install, configure, andmaintain Windows and Linux (CentOS, RHEL, Ubuntu) operating systems on both virtual and physical infrastructure.
Manage Windows Active Directory, including domain controller configuration and support.
Experience on using Apple Business Manager and Microsoft Autopilotfor building laptops.
Troubleshoot and resolve issues related to DNS, DHCP, and LDAP authentication services.
Configure and support print servers on Windows File Servers, including spooler service troubleshooting and printer/scanner issue resolution.
Administer boardroom and video conferencing systems, ensuring seamless functionality during meetings and events.
Manage user accounts, email services, and application support within the Microsoft 365 ecosystem.
Added plus - Cloud Infrastructure (AWS)
Provision and manage AWS services including EC2, S3, VPC, IAM, and CloudFormation.
Configure andmaintain TLS certificates using AWS Certificate Manager (ACM) and ensure secure communication across services.
Support & Manage Elastic Load Balancers (ELB/ALB) for high availability and traffic distribution.
Monitor and troubleshoot cloud resources using AWS CloudWatch, CloudTrail, and Config.
Monitor &supportcontainerized applications using ECS, EKS, or Docker on EC2.
Support hybrid cloud environments and integrations with on-prem infrastructure.
Travel quarterly to remote sites to provide hands-on IT support and ensure alignment with local infrastructure needs.
Who you are and what you bring
Bachelor’s degree in information technology, Computer Science, orrelatedfield.
Extensive experience in ITsystemsand network support.
Strong knowledge of network infrastructure, including switches, routers, and firewalls.
Proficiencyin virtualization services and Dell server management.
Experience with Windows and Linux operating systems.
Excellent troubleshooting skills and the ability to work independently.
Preferred Skills
Experience with JIRA service desk.
Familiarity with DNS, DHCP, and LDAP services.
Strong communicationand customer service skills.
The base pay range for this position is $57,000K to $90,000K . This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. This position is also eligible for bonus, equity, and benefits.
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Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
About the role TheIT Desktop and Network Engineer willbe responsible forproviding comprehensive IT support, managing network infrastructure, and ensuring the smooth operation of IT systems. This role involves working on tickets and tasks assigned on JIRA service desk, administering Nutanix / VMware virtualization services, and supporting various on-prem Dell server models.
What you will do
Configure andmaintain desktops and laptops using Microsoft Intune and Active Directory for device and user administration.
Deploy, configure, and troubleshoot network switches and routers to ensure high availability andoptimalperformance.
Administer and support VMware and Nutanix environments, includingESXihosts, virtual machines, network virtualization, and VSAN configurations.
Deploy and manage on-premises Dell PowerEdge servers ensuring reliability and scalability.
Install, configure, andmaintain Windows and Linux (CentOS, RHEL, Ubuntu) operating systems on both virtual and physical infrastructure.
Manage Windows Active Directory, including domain controller configuration and support.
Experience on using Apple Business Manager and Microsoft Autopilotfor building laptops.
Troubleshoot and resolve issues related to DNS, DHCP, and LDAP authentication services.
Configure and support print servers on Windows File Servers, including spooler service troubleshooting and printer/scanner issue resolution.
Administer boardroom and video conferencing systems, ensuring seamless functionality during meetings and events.
Manage user accounts, email services, and application support within the Microsoft 365 ecosystem.
Added plus - Cloud Infrastructure (AWS)
Provision and manage AWS services including EC2, S3, VPC, IAM, and CloudFormation.
Configure andmaintain TLS certificates using AWS Certificate Manager (ACM) and ensure secure communication across services.
Support & Manage Elastic Load Balancers (ELB/ALB) for high availability and traffic distribution.
Monitor and troubleshoot cloud resources using AWS CloudWatch, CloudTrail, and Config.
Monitor &supportcontainerized applications using ECS, EKS, or Docker on EC2.
Support hybrid cloud environments and integrations with on-prem infrastructure.
Travel quarterly to remote sites to provide hands-on IT support and ensure alignment with local infrastructure needs.
Who you are and what you bring
Bachelor’s degree in information technology, Computer Science, orrelatedfield.
Extensive experience in ITsystemsand network support.
Strong knowledge of network infrastructure, including switches, routers, and firewalls.
Proficiencyin virtualization services and Dell server management.
Experience with Windows and Linux operating systems.
Excellent troubleshooting skills and the ability to work independently.
Preferred Skills
Experience with JIRA service desk.
Familiarity with DNS, DHCP, and LDAP services.
Strong communicationand customer service skills.
The base pay range for this position is $57,000K to $90,000K . This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. This position is also eligible for bonus, equity, and benefits.
#J-18808-Ljbffr