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Germer International

ERP Business Process and Systems Specialist

Germer International, King Of Prussia, Pennsylvania, United States, 19406

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The ERP Business Process and Systems Specialist bridges business stakeholders and technical teams to design processes and implement supporting software. This role uses ERP expertise to assess needs, analyze data, and support implementation through collaboration, training, and ongoing improvement. The analyst also works with peers and leaders to evaluate current systems and align technology strategy with business goals.

Essential Duties and Responsibilities

Collaborate with various teams to design and document scalable, standard processes for purchasing manufacturing, inventory management, distribution, sales, and accounting.

Spot gaps for process improvement and automation, recommending ERP solutions in line with Sage X3 standards.

Prepare and update process flows, specs, test cases, and user guides.

ERP Systems Support

Configure and maintain Sage X3 modules and integrations.

Convert business needs into ERP specifications and coordinate with developers for customizations.

Address user requests, resolve issues, and liaise with internal teams or Sage X3 partners.

Adhere to change management procedures.

Implementation & Continuous Improvement

Support ERP projects such as implementation, upgrades, validations, optimization, and automation.

Oversee functional testing, coordinate UAT, and train users.

Track system adoption and KPIs to drive improvements.

Recommend enhancements based on data and feedback.

Cross-Functional Collaboration & Change Management

Act as an effective link between business teams and IT or development resources.

Lead workshops, training programs, and meetings that involve multiple departments.

Assist in managing change initiatives to increase user acceptance of new processes, tools, and solutions, thereby enhancing system usage.

Education and Experience

Bachelor’s degree in information systems, Supply Chain, Accounting, or a related field—or an additional five years of relevant professional experience.

Required Knowledge, Skills and Abilities

A minimum of three years’ Sage X3 implementation experience is required.

Demonstrated knowledge of business processes and ERP data in at least two functional areas, including Purchasing, Manufacturing, Inventory Management (Finished Goods and Raw Materials), Sales, or Accounting.

Preferred Qualifications

Experience with Sage X3 implementation and/or advanced configuration.

Proficiency in MSSQL, to include basic querying, procedure, and job building

Proficiency with Power B

Familiarity with compliance frameworks such as ITGC, SOX, and FSMA.

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