Coast Professional, Inc.
East Aurora
300 Gleed Ave
Suite 2
East Aurora, NY 14052, USA
This is a hybrid opportunity located at 300 Gleed Ave, East Aurora, NY 14052. Requiring 3 days in office.
Number of openings for this position
1
Pay
$19.29-hour $4.23 health and welfare.
Schedule
8-5 Monday – Thursday, 8-4:30 Friday
Job Summary The Auditor ensures the company is in compliance with contracts and rules and regulations set by local and federal government bodies. The Auditor will perform internal audits primarily for the Information Technology and Operations Departments. The position will perform detailed evaluation and internal control and audit reviews of written policies, procedures and work instructions developed and perform routine audits of processes such as, but not limited to account accuracy, file uploads, letter coding and file reconciliations. The Auditor will be skillful in understanding the requirements of corporate management, technology, collections, and other functional areas of the business.
Job Duties and Responsibilities
Perform, enhance, and create routine audits as required utilizing work instructions when applicable.
Develop, demonstrate, and apply knowledge of SQL and SQL functions.
Analyze and interpret audit findings so errors may be reported to the management team, as defined.
Identify potential updates on system processes to improve operational efficiency and data integrity providing recommendations to the management team.
Establish and maintain working relationships with IT and other operational departments.
Review workflows and work instructions to develop an understanding of how processes are supposed to correctly work.
Ensure client contract requirements are being met.
Audit processes as assigned to confirm that methods are working in compliance with documented workflows and work instructions.
Identify errors within processes that are not running in compliance with workflows and work instructions.
Secure and protect sensitive materials and information, both physically and electronically.
Documenting necessary processes, for example work instructions.
Initiate non-conformities within the compliance management system.
Provide support, when needed, to colleagues within the Audit department.
Other duties, as assigned by management or above.
Qualifications Education & Experience
High school diploma or GED required.
Experience
Experience in collections or related profession required.
Demonstrated experience working with technology using critical and analytical thinking.
Knowledge
Knowledge of basic collection practices, procedures, and systems applications.
High aptitude for problem solving, analyzing data, and interpreting contractual agreements.
Highly organized, able to work independently, motivated to successfully meet deadlines, detail oriented with a high level of accuracy, as well as ability to multi-task and shift focus.
Excellent interpersonal, oral, and written, communication skills.
Knowledge of Microsoft Office, specifically Excel.
Display a high level of professionalism, integrity, and maturity.
Skills and Abilities
Analytical and problem-solving skills.
Strong attention to detail.
Ability to work independently or as part of a team.
Excellent time management and organizational skills.
Exceptional oral and written communication skills.
Ability to prioritize work.
Display an eagerness to expand professional comprehensions and literacy.
Confidence in providing unbiased input.
Willingness to adapt to changes quickly.
Successfully pass pre-employment (post offer) background check.
Clearance As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.
Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.
Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Disclaimer This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Coast Professional, Inc.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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This is a hybrid opportunity located at 300 Gleed Ave, East Aurora, NY 14052. Requiring 3 days in office.
Number of openings for this position
1
Pay
$19.29-hour $4.23 health and welfare.
Schedule
8-5 Monday – Thursday, 8-4:30 Friday
Job Summary The Auditor ensures the company is in compliance with contracts and rules and regulations set by local and federal government bodies. The Auditor will perform internal audits primarily for the Information Technology and Operations Departments. The position will perform detailed evaluation and internal control and audit reviews of written policies, procedures and work instructions developed and perform routine audits of processes such as, but not limited to account accuracy, file uploads, letter coding and file reconciliations. The Auditor will be skillful in understanding the requirements of corporate management, technology, collections, and other functional areas of the business.
Job Duties and Responsibilities
Perform, enhance, and create routine audits as required utilizing work instructions when applicable.
Develop, demonstrate, and apply knowledge of SQL and SQL functions.
Analyze and interpret audit findings so errors may be reported to the management team, as defined.
Identify potential updates on system processes to improve operational efficiency and data integrity providing recommendations to the management team.
Establish and maintain working relationships with IT and other operational departments.
Review workflows and work instructions to develop an understanding of how processes are supposed to correctly work.
Ensure client contract requirements are being met.
Audit processes as assigned to confirm that methods are working in compliance with documented workflows and work instructions.
Identify errors within processes that are not running in compliance with workflows and work instructions.
Secure and protect sensitive materials and information, both physically and electronically.
Documenting necessary processes, for example work instructions.
Initiate non-conformities within the compliance management system.
Provide support, when needed, to colleagues within the Audit department.
Other duties, as assigned by management or above.
Qualifications Education & Experience
High school diploma or GED required.
Experience
Experience in collections or related profession required.
Demonstrated experience working with technology using critical and analytical thinking.
Knowledge
Knowledge of basic collection practices, procedures, and systems applications.
High aptitude for problem solving, analyzing data, and interpreting contractual agreements.
Highly organized, able to work independently, motivated to successfully meet deadlines, detail oriented with a high level of accuracy, as well as ability to multi-task and shift focus.
Excellent interpersonal, oral, and written, communication skills.
Knowledge of Microsoft Office, specifically Excel.
Display a high level of professionalism, integrity, and maturity.
Skills and Abilities
Analytical and problem-solving skills.
Strong attention to detail.
Ability to work independently or as part of a team.
Excellent time management and organizational skills.
Exceptional oral and written communication skills.
Ability to prioritize work.
Display an eagerness to expand professional comprehensions and literacy.
Confidence in providing unbiased input.
Willingness to adapt to changes quickly.
Successfully pass pre-employment (post offer) background check.
Clearance As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.
Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.
Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Disclaimer This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Coast Professional, Inc.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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