Remote Voice of Customer Management Consultant

A leading insurance provider is seeking a Consultant for Voice of Customer Management in Columbus, Ohio. This role is pivotal in managing VOC platforms and providing insights to enhance customer engagement. The consultant will work closely with cross-functional teams to develop metrics and frameworks for a comprehensive customer experience program. Exceptional analytical and project management skills are required, along with a strong educational background in relevant fields. The position offers remote work options for candidates outside Columbus. #J-18808-Ljbffr