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Nationwide Mutual Insurance Company

Remote Voice of Customer Management Consultant

Nationwide Mutual Insurance Company, Columbus, Ohio, United States, 43224

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A leading mutual insurance company in Columbus, Ohio is seeking a Consultant for Voice of Customer Management. In this role, you will drive customer-focused initiatives and manage VOC platforms to derive insights for engagement improvement. You will collaborate with cross-functional teams to build and maintain insights dashboards, and facilitate communication between stakeholders. Candidates are preferred to have an undergraduate degree and significant experience in data analysis and project management. Competitive salary and benefits included. #J-18808-Ljbffr