Neora
The Company
Neora, LLC has established a direct sales business model that provides our products to customers around the globe via thousands of direct sales Brand Partners, resulting in aggressive growth and success since the company’s founding in 2011. Neora is positioned for continued growth both domestically and internationally. Neora is based in Dallas, Texas with the basic functional areas including a call center in the corporate office. We also have entities established in Canada and Mexico (2014), South Korea (2015), Australia (2016), Hong Kong, Colombia, New Zealand, and Singapore (2018).
The Position Neora, LLC, a relationship marketing-based skincare company, Farmers Branch, TX, is seeking a Revenue Accountant. The Revenue Accountant performs full cycle accounting functions and is responsible for researching data, performing analysis, presenting results, and making recommendations in response to various accounting issues. The ideal candidate is high energy with a strong attention to detail with a desire to learn and grow. The specific role, responsibility, and compensation will commensurate with education, experience, and certifications.
Specific Accountabilities/Essential Functions of Position
Set up, maintain, and monitor Merchant IDs (MIDs) across multiple payment processors.
Ensure accurate mapping of merchant transactions to internal systems.
Maintain and troubleshoot MID configurations.
Liaise with merchant acquiring partners to ensure seamless integrations and ongoing compliance.
Fraud and Risk Oversight
Oversee daily operations of fraud detection tools, rules, and prevention systems.
Monitor transactions for suspicious patterns using internal and external tools.
Collaborate with finance and customer support to resolve flagged issues.
Recommend improvements to fraud detection rules and systems.
Analyze trends and escalate potential fraudulent activity to appropriate stakeholders.
Refunds and Chargeback Management
Own chargeback and refund workflows, ensuring timely resolution.
Manage end-to-end workflows for customer refunds and chargeback disputes.
Process refunds and track fraud-related activity.
Track trends and KPIs to improve response time and reduce chargeback ratios.
Support month-end close with accurate revenue reporting.
Manage daily reconciliation of merchant processor deposits.
Investigate and resolve discrepancies in a timely and accurate manner.
Maintain clear documentation to support audit readiness and financial reporting.
Cross-functional Collaboration
Partner with Finance, Customer Support, and IT teams to improve payment workflows and customer experience.
Support month-end close and reporting processes with merchant-related financial data.
Perform daily cash reconciliations between bank statements and internal accounting systems for multiple cash accounts across multiple foreign and domestic legal entities.
Investigate and resolve discrepancies in a timely manner.
Monitor and track cash transactions, deposits, withdrawals, and transfers.
Collaborate with internal departments (e.g., Accounts Payable, Treasury) to ensure accurate cash reporting.
Prepare and maintain reconciliation reports and documentation for regulatory and compliance purposes.
Assist with month-end and year-end closing activities related to cash accounts.
Support automation and process improvement initiatives within the reconciliation function.
Ensure compliance with internal controls and company policies.
Maintain process documentation and identify opportunities for automation or process improvement in commissions and payment provider reconciliation.
Other Accounting functions as required
Responsible for the accuracy, efficiency, and integrity of various aspects of the financial recordkeeping process including insuring proper documentation and internal controls.
Prepare necessary general ledger entries with supporting documentation and workpapers.
Prepare and review monthly journal entries and account reconciliations.
Perform month-end closing procedures.
Perform financial analysis of the balance sheet and P&L.
Maintain integrity of balance sheet accounts through review of account activity and balances for accuracy.
Reconcile various accounts by identifying errors in posting or omissions by applying appropriate accounting standards.
Receive, research, analyze and resolve a variety of routine internal and external inquiries, including communicating the resolution of discrepancies to appropriate persons.
Assist in developing and implementing accounting procedures by analyzing current procedures and recommending and implementing changes.
Monitor, manage, and complete special projects as assigned.
Job Qualifications
Bachelor's degree in Accounting or Finance preferred.
3-5 years progressive accounting experience.
Preference given to candidates with knowledge and experience of gateways and processing of credit cards in an ecommerce environment (Authorize.net, NMI, Threat Metrix, etc.).
Superior understanding of accounting principles and financial statements is necessary.
Excellent computer (Excel, Word, SAP, etc) skills; exceptional problem-solving and analytical abilities; strong attention to detail; and good organizational skills
Applicable Core Competencies
Integrity – Be honest, dependable, maintaining a strong work ethic; work diligently, follow company policies, respect co-workers, build trust and exhibit professional and responsible behavior
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events.
Core Values
Encourage an Entrepreneurial Spirit – Believe in your dreams enough to get outside your comfort zone. Remember to live life on your own terms.
Create a Positive Team Spirit and Family Atmosphere – A positive spirit is a valuable asset, and we aspire to use it every day. For Nerium, the cliché’ “the family who plays together, stays together” is way of life. We take our work seriously, but we are also a fun-loving family.
Be Determined – In our business, it’s important to stay the course. Our outlook is such that obstacles are only opportunities in disguise.
Have Fun and Help Others to Have Fun – Neora consist of real people with a can-d attitude who want to create real change. Having fund helps work, which makes us more productive.
Dream Big and Act on It Daily – Dreams consist of many smaller goals that can be acted up on daily. That’s how Neora grows as a brand, and that’s how we want our people to grow too.
Embrace and Drive Change – WE know it’s important to stay one step ahead and continually evolve. Change is necessary for growth, as a business and as a person. So we will always seek new ways to grow and improve.
Slow Down to Go Fast - Haste makes waste. Slow and steady wins the race. Get the job done right the first time. Quality over quantity. You get the idea.
Practice Servant Leadership – We believe that the best leaders are givers, not takers. WE help each other and provide selfless service, because that’s what a family does.
Be Real – At Neora, our mantra is real: getting real, being real, and creating real change. But we also want to attract genuine people who can be themselves and have fun.
Pursue Constant Development Self – No matter how successful or accomplished one might be, there are always more improvements to be made.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Neora is an Equal Employment Opportunity Employer
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The Position Neora, LLC, a relationship marketing-based skincare company, Farmers Branch, TX, is seeking a Revenue Accountant. The Revenue Accountant performs full cycle accounting functions and is responsible for researching data, performing analysis, presenting results, and making recommendations in response to various accounting issues. The ideal candidate is high energy with a strong attention to detail with a desire to learn and grow. The specific role, responsibility, and compensation will commensurate with education, experience, and certifications.
Specific Accountabilities/Essential Functions of Position
Set up, maintain, and monitor Merchant IDs (MIDs) across multiple payment processors.
Ensure accurate mapping of merchant transactions to internal systems.
Maintain and troubleshoot MID configurations.
Liaise with merchant acquiring partners to ensure seamless integrations and ongoing compliance.
Fraud and Risk Oversight
Oversee daily operations of fraud detection tools, rules, and prevention systems.
Monitor transactions for suspicious patterns using internal and external tools.
Collaborate with finance and customer support to resolve flagged issues.
Recommend improvements to fraud detection rules and systems.
Analyze trends and escalate potential fraudulent activity to appropriate stakeholders.
Refunds and Chargeback Management
Own chargeback and refund workflows, ensuring timely resolution.
Manage end-to-end workflows for customer refunds and chargeback disputes.
Process refunds and track fraud-related activity.
Track trends and KPIs to improve response time and reduce chargeback ratios.
Support month-end close with accurate revenue reporting.
Manage daily reconciliation of merchant processor deposits.
Investigate and resolve discrepancies in a timely and accurate manner.
Maintain clear documentation to support audit readiness and financial reporting.
Cross-functional Collaboration
Partner with Finance, Customer Support, and IT teams to improve payment workflows and customer experience.
Support month-end close and reporting processes with merchant-related financial data.
Perform daily cash reconciliations between bank statements and internal accounting systems for multiple cash accounts across multiple foreign and domestic legal entities.
Investigate and resolve discrepancies in a timely manner.
Monitor and track cash transactions, deposits, withdrawals, and transfers.
Collaborate with internal departments (e.g., Accounts Payable, Treasury) to ensure accurate cash reporting.
Prepare and maintain reconciliation reports and documentation for regulatory and compliance purposes.
Assist with month-end and year-end closing activities related to cash accounts.
Support automation and process improvement initiatives within the reconciliation function.
Ensure compliance with internal controls and company policies.
Maintain process documentation and identify opportunities for automation or process improvement in commissions and payment provider reconciliation.
Other Accounting functions as required
Responsible for the accuracy, efficiency, and integrity of various aspects of the financial recordkeeping process including insuring proper documentation and internal controls.
Prepare necessary general ledger entries with supporting documentation and workpapers.
Prepare and review monthly journal entries and account reconciliations.
Perform month-end closing procedures.
Perform financial analysis of the balance sheet and P&L.
Maintain integrity of balance sheet accounts through review of account activity and balances for accuracy.
Reconcile various accounts by identifying errors in posting or omissions by applying appropriate accounting standards.
Receive, research, analyze and resolve a variety of routine internal and external inquiries, including communicating the resolution of discrepancies to appropriate persons.
Assist in developing and implementing accounting procedures by analyzing current procedures and recommending and implementing changes.
Monitor, manage, and complete special projects as assigned.
Job Qualifications
Bachelor's degree in Accounting or Finance preferred.
3-5 years progressive accounting experience.
Preference given to candidates with knowledge and experience of gateways and processing of credit cards in an ecommerce environment (Authorize.net, NMI, Threat Metrix, etc.).
Superior understanding of accounting principles and financial statements is necessary.
Excellent computer (Excel, Word, SAP, etc) skills; exceptional problem-solving and analytical abilities; strong attention to detail; and good organizational skills
Applicable Core Competencies
Integrity – Be honest, dependable, maintaining a strong work ethic; work diligently, follow company policies, respect co-workers, build trust and exhibit professional and responsible behavior
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events.
Core Values
Encourage an Entrepreneurial Spirit – Believe in your dreams enough to get outside your comfort zone. Remember to live life on your own terms.
Create a Positive Team Spirit and Family Atmosphere – A positive spirit is a valuable asset, and we aspire to use it every day. For Nerium, the cliché’ “the family who plays together, stays together” is way of life. We take our work seriously, but we are also a fun-loving family.
Be Determined – In our business, it’s important to stay the course. Our outlook is such that obstacles are only opportunities in disguise.
Have Fun and Help Others to Have Fun – Neora consist of real people with a can-d attitude who want to create real change. Having fund helps work, which makes us more productive.
Dream Big and Act on It Daily – Dreams consist of many smaller goals that can be acted up on daily. That’s how Neora grows as a brand, and that’s how we want our people to grow too.
Embrace and Drive Change – WE know it’s important to stay one step ahead and continually evolve. Change is necessary for growth, as a business and as a person. So we will always seek new ways to grow and improve.
Slow Down to Go Fast - Haste makes waste. Slow and steady wins the race. Get the job done right the first time. Quality over quantity. You get the idea.
Practice Servant Leadership – We believe that the best leaders are givers, not takers. WE help each other and provide selfless service, because that’s what a family does.
Be Real – At Neora, our mantra is real: getting real, being real, and creating real change. But we also want to attract genuine people who can be themselves and have fun.
Pursue Constant Development Self – No matter how successful or accomplished one might be, there are always more improvements to be made.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Neora is an Equal Employment Opportunity Employer
#J-18808-Ljbffr