Genpact
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This range is provided by Genpact. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $24.00/hr
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of
Sales Compensation Analyst
Responsibilities
Analyze Helpdesk Ticket and be accountable for resolution of the ticket
Knows all types of Commission tickets open with the SIO team (6-8 types)
Collaborate with cross-functional teams on daily basis for issue resolution, clearly provides details with examples for a timely response. Knows when to follow up and/or elevate cross-functional dependent ticket
Facilitate tracking and maintain data for Compliance, Accuracy, Governance at the project level
Understand process SLAs, commission calculation, Seller metrics by personas (Product/Services and Software offers)
Use judgment to set up Webex Teams meet with Seller for the complex case to avoid email back and forth and faster case resolution
Be the business advisor for Seller and/or with Internal Cross-functional teams to help resolve Commission questions as a single POC
Help and flag improvement areas related to processes, systems, and procedures if any
Exercises sound judgment within generally defined processes, tools, and policies in developing methods, techniques, and evaluation criteria for obtaining results
Minimum Qualifications /skills
Medium/Advanced skills with data, analysis and creation of reports
Knows to use excel to run reports, Pivot table
Willingness to grow with the team and tackle process specific tasks as required
Good conflict resolution skills coupled with a proactive approach to identifying challenges before they reach "critical mass"
Customer Service experience: Ability to talk to Sales/Seller via Webex Teams or equivalent (Zoom/Microsoft Teams)
Preferred Qualifications/skills
Preferred experience in order to cash life cycle (accounts receivables, order management) or sales commissions work or sales ops experience
Previous experience as Customer Support Representative is strongly preferred;
Proficiency to medium/expert skill level using MS Excel is a must; experience with other database tools is a plus
Ideal candidate will have experience demonstrating solid analytical skills working with the cross‑functional teams like, finance, IT support teams, Sales and Customers
Excellent communication and problem‑solving skills
English Support – No Language support needed
Be a transformation leader
– Work at the cutting edge of AI, automation, and digital innovation
Make an impact
– Drive change for global enterprises and solve business challenges that matter
Accelerate your career
– Get hands‑on experience, mentorship, and continuous learning opportunities
Work with the best
– Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
Thrive in a values‑driven culture
– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Finance
Industries Technology, Information and Media, Financial Services, and Business Consulting and Services
Referrals increase your chances of interviewing at Genpact by 2x
Benefits
Medical insurance
Vision insurance
401(k)
Get notified when a new job is posted.
#J-18808-Ljbffr
This range is provided by Genpact. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $22.00/hr - $24.00/hr
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of
Sales Compensation Analyst
Responsibilities
Analyze Helpdesk Ticket and be accountable for resolution of the ticket
Knows all types of Commission tickets open with the SIO team (6-8 types)
Collaborate with cross-functional teams on daily basis for issue resolution, clearly provides details with examples for a timely response. Knows when to follow up and/or elevate cross-functional dependent ticket
Facilitate tracking and maintain data for Compliance, Accuracy, Governance at the project level
Understand process SLAs, commission calculation, Seller metrics by personas (Product/Services and Software offers)
Use judgment to set up Webex Teams meet with Seller for the complex case to avoid email back and forth and faster case resolution
Be the business advisor for Seller and/or with Internal Cross-functional teams to help resolve Commission questions as a single POC
Help and flag improvement areas related to processes, systems, and procedures if any
Exercises sound judgment within generally defined processes, tools, and policies in developing methods, techniques, and evaluation criteria for obtaining results
Minimum Qualifications /skills
Medium/Advanced skills with data, analysis and creation of reports
Knows to use excel to run reports, Pivot table
Willingness to grow with the team and tackle process specific tasks as required
Good conflict resolution skills coupled with a proactive approach to identifying challenges before they reach "critical mass"
Customer Service experience: Ability to talk to Sales/Seller via Webex Teams or equivalent (Zoom/Microsoft Teams)
Preferred Qualifications/skills
Preferred experience in order to cash life cycle (accounts receivables, order management) or sales commissions work or sales ops experience
Previous experience as Customer Support Representative is strongly preferred;
Proficiency to medium/expert skill level using MS Excel is a must; experience with other database tools is a plus
Ideal candidate will have experience demonstrating solid analytical skills working with the cross‑functional teams like, finance, IT support teams, Sales and Customers
Excellent communication and problem‑solving skills
English Support – No Language support needed
Be a transformation leader
– Work at the cutting edge of AI, automation, and digital innovation
Make an impact
– Drive change for global enterprises and solve business challenges that matter
Accelerate your career
– Get hands‑on experience, mentorship, and continuous learning opportunities
Work with the best
– Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
Thrive in a values‑driven culture
– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Finance
Industries Technology, Information and Media, Financial Services, and Business Consulting and Services
Referrals increase your chances of interviewing at Genpact by 2x
Benefits
Medical insurance
Vision insurance
401(k)
Get notified when a new job is posted.
#J-18808-Ljbffr