Fulton County Government
ANIMAL SERVICES OFFICER II
Position Summary: The incumbent provides a safe environment for both humans and animals residents in Fulton County. Responsibilities include responding to dispatch calls to provide animal rescue, assisting the public with animal‑related situations, and enforcing state and local animal statutes within Fulton County and its municipalities.
Minimum Qualifications
High School diploma or GED required, supplemented by three (3) years of experience caring and handling of shelter animals and wildlife; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required Must possess and maintain a valid Georgia driver’s license. Must possess and maintain the following certificate(s) within 18 months of employment: National Animal Control Association (NACA) ACO I & NACA ACO II.
Specific Knowledge, Skills, or Abilities Must be able to demonstrate proficiency in the performance of the essential functions and to learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Purpose of Classification The purpose of this classification is to provide a safe environment for both humans and animals residents in Fulton County.
Essential Functions
Enforces animal related laws or ordinances; captures domestic, wild, dangerous, or aggressive animals; sets animal traps and loads animals into cages; transports animals to animal shelter, veterinarian offices, or other locations; relocates displaced wildlife and removes dead animals from roads; assists law enforcement by removing animals from accident scenes or crime scenes; patrols assigned areas to catch, handle, restrain, confine, transport and impound stray, injured, unwanted, diseased, neglected or abused animals using specialized equipment, methods and techniques; inspects animals to determine medical condition, care received and to decide on the most appropriate course of action to be taken to prevent inhumane treatment of animals.
Responds to citizen complaints and investigates alleged violations of animal laws and regulatory ordinances; observes areas of alleged violations and interviews witnesses to determine if laws are being violated; issues warnings and citations to violators; sets up inspection calls to ensure compliance with laws and ordinances; performs follow‑up site inspections as needed.
Conducts investigations and prepares written reports of incidents; prepares evidence for court cases; testifies in court as a witness in animal control related cases; monitors and assists with court related matters; reviews cases submitted by officers; develops summaries of court related activities; and performs follow‑up as needed.
Provides guidance and training to new and existing Animal Services Officers; trains team members in all essential functions; monitors status of work in progress by completing daily observation reports and inspects completed work of trainees.
Assists in maintaining the shelter by performing duties such as recovery of animals, cleaning, feeding and other duties that may be required; works closely with the intake coordinator, impoundment, dispatch, and animal care team to ensure correct intake data is given; ensures that animals are accurately identified, recorded, and placed in kennels; and secures proper confinement and disposition of animals.
Interprets and enforces the provisions of applicable federal, state and local codes, ordinances, laws, rules, regulations, specifications, standards, policies and procedures; provides information and assistance regarding code and ordinances requirements; discusses problem areas with animal owners, residents and businesses; makes suggestions and recommends solutions to violations; responds to questions or complaints concerning animal code violations; educates citizens about services, resources, laws and regulations relating to the control, confinement, vaccinations, adoptions, shelters and care of animals; and visits schools to educate students about animal safety.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedure; receives, reviews, completes, processes, forwards or retains documentation, including complaints as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including complaint investigation forms, daily intake calls, violation notices and citations, court reports or other documents; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.
Operates and maintains a County motor vehicle; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e‑mail or other software; operates general office or other equipment as necessary to complete essential functions.
Communicates with County officials, supervisor, other employees, law enforcement personnel, residents, veterinarians, businesses, court officials, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Performs other related duties as required.
Performance Aptitudes
Data Utilization:
Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification and referencing such analysis to established standards.
Human Interaction:
Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages; utilize principles of fractions; and interpret graphs.
Functional Reasoning:
Requires the ability to apply principles of rational systems; interpret instructions in written, oral, diagrammatic or schedule form; and exercise independent judgment to adopt or modify methods and standards.
Situational Reasoning:
Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
Other Requirements
Physical Ability:
Tasks require the ability to exert physical effort in moderate work, typically involving sitting, standing, walking, climbing, kneeling, crouching, crawling, lifting, carrying, bending, twisting, pushing and/or pulling moderate weight (50‑100 pounds).
Sensory Requirements:
Some tasks require perception and discrimination of colors or shades of colors, sounds, taste, odor, depth, texture and visual cues or signals; oral communication may also be required.
Environmental Factors:
Performance may require exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature extremes, hazardous materials, animal/wildlife attacks, animal/human bites, explosives, water hazards, violence, disease, pathogenic substances or rude/irate customers.
Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Minimum Qualifications
High School diploma or GED required, supplemented by three (3) years of experience caring and handling of shelter animals and wildlife; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required Must possess and maintain a valid Georgia driver’s license. Must possess and maintain the following certificate(s) within 18 months of employment: National Animal Control Association (NACA) ACO I & NACA ACO II.
Specific Knowledge, Skills, or Abilities Must be able to demonstrate proficiency in the performance of the essential functions and to learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Purpose of Classification The purpose of this classification is to provide a safe environment for both humans and animals residents in Fulton County.
Essential Functions
Enforces animal related laws or ordinances; captures domestic, wild, dangerous, or aggressive animals; sets animal traps and loads animals into cages; transports animals to animal shelter, veterinarian offices, or other locations; relocates displaced wildlife and removes dead animals from roads; assists law enforcement by removing animals from accident scenes or crime scenes; patrols assigned areas to catch, handle, restrain, confine, transport and impound stray, injured, unwanted, diseased, neglected or abused animals using specialized equipment, methods and techniques; inspects animals to determine medical condition, care received and to decide on the most appropriate course of action to be taken to prevent inhumane treatment of animals.
Responds to citizen complaints and investigates alleged violations of animal laws and regulatory ordinances; observes areas of alleged violations and interviews witnesses to determine if laws are being violated; issues warnings and citations to violators; sets up inspection calls to ensure compliance with laws and ordinances; performs follow‑up site inspections as needed.
Conducts investigations and prepares written reports of incidents; prepares evidence for court cases; testifies in court as a witness in animal control related cases; monitors and assists with court related matters; reviews cases submitted by officers; develops summaries of court related activities; and performs follow‑up as needed.
Provides guidance and training to new and existing Animal Services Officers; trains team members in all essential functions; monitors status of work in progress by completing daily observation reports and inspects completed work of trainees.
Assists in maintaining the shelter by performing duties such as recovery of animals, cleaning, feeding and other duties that may be required; works closely with the intake coordinator, impoundment, dispatch, and animal care team to ensure correct intake data is given; ensures that animals are accurately identified, recorded, and placed in kennels; and secures proper confinement and disposition of animals.
Interprets and enforces the provisions of applicable federal, state and local codes, ordinances, laws, rules, regulations, specifications, standards, policies and procedures; provides information and assistance regarding code and ordinances requirements; discusses problem areas with animal owners, residents and businesses; makes suggestions and recommends solutions to violations; responds to questions or complaints concerning animal code violations; educates citizens about services, resources, laws and regulations relating to the control, confinement, vaccinations, adoptions, shelters and care of animals; and visits schools to educate students about animal safety.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedure; receives, reviews, completes, processes, forwards or retains documentation, including complaints as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including complaint investigation forms, daily intake calls, violation notices and citations, court reports or other documents; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.
Operates and maintains a County motor vehicle; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e‑mail or other software; operates general office or other equipment as necessary to complete essential functions.
Communicates with County officials, supervisor, other employees, law enforcement personnel, residents, veterinarians, businesses, court officials, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Performs other related duties as required.
Performance Aptitudes
Data Utilization:
Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification and referencing such analysis to established standards.
Human Interaction:
Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages; utilize principles of fractions; and interpret graphs.
Functional Reasoning:
Requires the ability to apply principles of rational systems; interpret instructions in written, oral, diagrammatic or schedule form; and exercise independent judgment to adopt or modify methods and standards.
Situational Reasoning:
Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
Other Requirements
Physical Ability:
Tasks require the ability to exert physical effort in moderate work, typically involving sitting, standing, walking, climbing, kneeling, crouching, crawling, lifting, carrying, bending, twisting, pushing and/or pulling moderate weight (50‑100 pounds).
Sensory Requirements:
Some tasks require perception and discrimination of colors or shades of colors, sounds, taste, odor, depth, texture and visual cues or signals; oral communication may also be required.
Environmental Factors:
Performance may require exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature extremes, hazardous materials, animal/wildlife attacks, animal/human bites, explosives, water hazards, violence, disease, pathogenic substances or rude/irate customers.
Fulton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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