NRG Energy
Care Inbound Revenue Specialist - (Remote)
NRG Energy, Eagle Mountain, Utah, United States, 84005
Employer Industry: Smart Home Services
Benefits
Salary of $17.75/hr. + uncapped commissions
Clear career pathing throughout the Customer Care organization
Paid holidays and flexible paid time away
Comprehensive medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) with employer match
Discounts for employees, friends, and family
Responsibilities
Provide exceptional customer service while addressing inquiries and resolving concerns
Offer equipment and plan upgrades, tailored to enhance customer loyalty
Educate clients on ways to save money and optimize their Smart Home experience
Master internal troubleshooting processes and adopt a consultative sales approach
Meet or exceed monthly and quarterly sales targets
Qualifications
Must be at least 18 years old
Proven experience in sales or a customer-facing role, preferably in a customer upgrade or sales specialist capacity
Must obtain a Burglar Alarm License (paid for by the employer)
Proficient with computer functions and ability to utilize software, databases, scripts, and other resources
Must be able to type a minimum of 40 words per minute
Preferred Qualifications
Experience in a fast-paced sales environment
Strong problem-solving mindset and adaptability to overcome challenges
Ability to simplify complex product offerings for customers
Commitment to continuous learning about products and industry trends
#SmartHome #CustomerService #SalesOpportunity #CareerGrowth #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Benefits
Salary of $17.75/hr. + uncapped commissions
Clear career pathing throughout the Customer Care organization
Paid holidays and flexible paid time away
Comprehensive medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) with employer match
Discounts for employees, friends, and family
Responsibilities
Provide exceptional customer service while addressing inquiries and resolving concerns
Offer equipment and plan upgrades, tailored to enhance customer loyalty
Educate clients on ways to save money and optimize their Smart Home experience
Master internal troubleshooting processes and adopt a consultative sales approach
Meet or exceed monthly and quarterly sales targets
Qualifications
Must be at least 18 years old
Proven experience in sales or a customer-facing role, preferably in a customer upgrade or sales specialist capacity
Must obtain a Burglar Alarm License (paid for by the employer)
Proficient with computer functions and ability to utilize software, databases, scripts, and other resources
Must be able to type a minimum of 40 words per minute
Preferred Qualifications
Experience in a fast-paced sales environment
Strong problem-solving mindset and adaptability to overcome challenges
Ability to simplify complex product offerings for customers
Commitment to continuous learning about products and industry trends
#SmartHome #CustomerService #SalesOpportunity #CareerGrowth #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr