TEKsystems
Remote Customer Service Agent - Phoenix Area Only (PM Shift)
TEKsystems, Phoenix, Arizona, United States, 85003
Remote Customer Service Agent - Phoenix Area Only (PM Shift)
Job Type & Location: Contract to Hire, based out of Phoenix, AZ. This position is fully remote and fully equipment provided.
Schedule: Must be available between 12:00 pm – 12:00 am, Monday through Sunday. 8‑hour shift with 2 consecutive days off. Schedules assigned at random.
Responsibilities
Answer incoming calls from prospective guests and travel agents.
Up‑sell / close sales transactions.
Consistently achieve revenue goals.
Provide quality customer service.
Qualifications
Must have at least 1 year of call‑center experience.
Experience with sales or upselling.
Typing speed 25 wpm +.
High‑speed internet connection with a hard‑wired Ethernet cable.
Pay & Benefits Pay range: $17.00 – $17.00 /hr.
Benefits (subject to eligibility, classification, length of employment). May include:
Medical, dental & vision
Critical illness, accident, and hospital coverage
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off / leave (PTO, vacation or sick leave)
This is a fully remote position.
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr
Schedule: Must be available between 12:00 pm – 12:00 am, Monday through Sunday. 8‑hour shift with 2 consecutive days off. Schedules assigned at random.
Responsibilities
Answer incoming calls from prospective guests and travel agents.
Up‑sell / close sales transactions.
Consistently achieve revenue goals.
Provide quality customer service.
Qualifications
Must have at least 1 year of call‑center experience.
Experience with sales or upselling.
Typing speed 25 wpm +.
High‑speed internet connection with a hard‑wired Ethernet cable.
Pay & Benefits Pay range: $17.00 – $17.00 /hr.
Benefits (subject to eligibility, classification, length of employment). May include:
Medical, dental & vision
Critical illness, accident, and hospital coverage
401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off / leave (PTO, vacation or sick leave)
This is a fully remote position.
Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr