TEKsystems
Description
Role : This position is a combination of Level 1 and Level 2 Helpdesk/Tech Support. Top tickets include password resets, permission changes, printers, network devices, and hardware/software service. The daily workload is approximately 90% ticket resolution and 10% project work. We promote from within and will place the successful candidate on a project for future growth and knowledge within the IT team.
Key Responsibilities Provide helpdesk and technical support for desktop, hardware, networking, and software issues. Respond to tickets and resolve them in a timely manner while maintaining documentation in ServiceNow.
Top Skills
Desktop support
Support and troubleshooting
Hardware maintenance
Customer service
Technical support
Active Directory
Help desk and service desk
Windows 10
Office 365
ServiceNow
Additional Skills & Qualifications
Must be able to communicate with leadership.
Demonstrates a good personality and confidence in work.
Willing to learn and improve throughout the role.
Participates in training sessions and stays updated on new technologies and procedures.
\"Jack of all trades\" expected as the role involves onsite support.
Experience Level Intermediate Level
Job Type & Location Contract to Hire position based out of Olathe, KS.
Pay & Benefits The pay range for this position is $20.00 – $35.00 per hour.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type This is a fully onsite position in Olathe, KS.
Application Deadline Application deadline: January 16, 2026.
About TEKsystems We’re partners in transformation, helping clients activate ideas and solutions across North America, Europe, and Asia. TEKsystems, an Allegis Group company, is a leading provider of business and technology services with 80,000 employees and over 6,000 clients, including 80% of the Fortune 500.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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Key Responsibilities Provide helpdesk and technical support for desktop, hardware, networking, and software issues. Respond to tickets and resolve them in a timely manner while maintaining documentation in ServiceNow.
Top Skills
Desktop support
Support and troubleshooting
Hardware maintenance
Customer service
Technical support
Active Directory
Help desk and service desk
Windows 10
Office 365
ServiceNow
Additional Skills & Qualifications
Must be able to communicate with leadership.
Demonstrates a good personality and confidence in work.
Willing to learn and improve throughout the role.
Participates in training sessions and stays updated on new technologies and procedures.
\"Jack of all trades\" expected as the role involves onsite support.
Experience Level Intermediate Level
Job Type & Location Contract to Hire position based out of Olathe, KS.
Pay & Benefits The pay range for this position is $20.00 – $35.00 per hour.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type This is a fully onsite position in Olathe, KS.
Application Deadline Application deadline: January 16, 2026.
About TEKsystems We’re partners in transformation, helping clients activate ideas and solutions across North America, Europe, and Asia. TEKsystems, an Allegis Group company, is a leading provider of business and technology services with 80,000 employees and over 6,000 clients, including 80% of the Fortune 500.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
#J-18808-Ljbffr