Roaring Fork Transportation Authority (RFTA)
ITS Technician
Roaring Fork Transportation Authority (RFTA), Glenwood Springs, Colorado, us, 81602
Join the Roaring Fork Transportation Authority (RFTA), the largest rural transit agency in the U.S., in the stunning Colorado Rockies. Known for innovative and reliable transit, RFTA connects vibrant communities while supporting sustainability and quality of life.
Company Company Name:
Roaring Fork Transportation Authority (RFTA)
Title of Position:
ITS Technician
Position Type:
Full-Time, Non-Exempt
Location:
Glenwood Springs, Colorado
Pay Range:
$25.25 - $28.72 hourly, based on experience
Benefits:
Paid time off, medical, dental, vision, and hearing insurance with FSA/HSA, short-term disability, long-term disability, life insurance, accidental death & dismemberment (AD&D), 401(a) and 457(b) retirement plans, EAP, ski pass, etc. For more detail - https://www.rfta.com/employment/benefits/
Position Purpose The ITS Technician is an entry-level role responsible for assisting with the installation, maintenance, troubleshooting, and repair of ITS equipment and related technology at RFTA. This position serves as an initial point of contact for diagnosing equipment failures and works under supervision.
Essential Duties / Responsibilities
Work collaboratively with ITS staff and independently on assigned tasks and projects.
Coordinate daily duties with IT and ITS Supervisors.
Assist in maintaining ITS equipment through preventive maintenance programs.
Support the troubleshooting, repair, and replacement of ITS equipment, including:
ITS/AVL equipment (WiFi and cellular modems, antennas, cabling)
Ticket vending machines
Bus stop information signs
Video systems (Network Video Recorders, IP cameras, Ethernet switches)
Fareboxes
Two-way radios
Vehicle destination head signs
Traditional IT equipment (PCs, laptops, printers, etc.)
Other electronic equipment as introduced into RFTA's fleet and facilities
Ensure network connectivity and proper vehicle location tracking.
Download and provide requested video footage from buses and facility cameras.
Maintain an inventory of parts for proper equipment operation.
Assist with IT Helpdesk support, including troubleshooting and installing traditional IT equipment.
Provide user support, addressing IT and ITS-related issues in a professional and patient manner.
Document system configurations and maintenance procedures.
Identify opportunities for process and system improvements.
Respond to IT and ITS-related requests from other departments.
Occasionally travel for off-site inspections and service requirements.
Perform other duties as assigned.
Knowledge, Skills, and Abilities
Basic understanding of electricity, electronics, computers, Windows operating systems, and networking.
Strong problem-solving skills and ability to work independently under pressure.
Effective communication and teamwork skills.
Ability to maintain and repair fareboxes, ticket vending machines, radios, electronic signage, video systems, and related equipment.
Ability to use hand and mechanic's tools.
Detail-oriented with the ability to document and file reports accurately.
Willingness to learn and adapt to new technology and software programs.
Valid Colorado Driver's License required.
Education High School diploma or equivalent required.
Qualifications
High School diploma or equivalent required.
CompTIA A+ certification or equivalent (preferred).
A combination of education and experience that provides the required skills and knowledge will be considered.
Experience
Experience with bus mechanics, technology, or schematics is a plus but not required.
Familiarity with maintenance techniques and operations is helpful.
Experience working in a collaborative environment is preferred.
Working Conditions Work is performed in maintenance garages, onboard buses, in an office setting, or in the field. May require occasional evening or weekend work to address urgent technical issues. Must be able to lift up to 90 pounds and frequently push/lift objects up to 40 pounds. Must be availability for on-call rotations and emergency response as required. Outdoor work is required in varying weather conditions. Physical requirements include mobility, bending, stooping, twisting, squatting, kneeling, standing, reaching, carrying, and climbing ladders.
Application Deadline / Closing Date No deadline. Posting will remain until all open positions are filled.
How To Apply Please apply via the RFTA website. This position, and all current open positions, are located here - https://rfta.applicantpro.com/jobs/
Colorado Residents In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Equal Employment Opportunity Statement RFTA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, age, protected veteran status, or any other characteristic protected by law.
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Company Company Name:
Roaring Fork Transportation Authority (RFTA)
Title of Position:
ITS Technician
Position Type:
Full-Time, Non-Exempt
Location:
Glenwood Springs, Colorado
Pay Range:
$25.25 - $28.72 hourly, based on experience
Benefits:
Paid time off, medical, dental, vision, and hearing insurance with FSA/HSA, short-term disability, long-term disability, life insurance, accidental death & dismemberment (AD&D), 401(a) and 457(b) retirement plans, EAP, ski pass, etc. For more detail - https://www.rfta.com/employment/benefits/
Position Purpose The ITS Technician is an entry-level role responsible for assisting with the installation, maintenance, troubleshooting, and repair of ITS equipment and related technology at RFTA. This position serves as an initial point of contact for diagnosing equipment failures and works under supervision.
Essential Duties / Responsibilities
Work collaboratively with ITS staff and independently on assigned tasks and projects.
Coordinate daily duties with IT and ITS Supervisors.
Assist in maintaining ITS equipment through preventive maintenance programs.
Support the troubleshooting, repair, and replacement of ITS equipment, including:
ITS/AVL equipment (WiFi and cellular modems, antennas, cabling)
Ticket vending machines
Bus stop information signs
Video systems (Network Video Recorders, IP cameras, Ethernet switches)
Fareboxes
Two-way radios
Vehicle destination head signs
Traditional IT equipment (PCs, laptops, printers, etc.)
Other electronic equipment as introduced into RFTA's fleet and facilities
Ensure network connectivity and proper vehicle location tracking.
Download and provide requested video footage from buses and facility cameras.
Maintain an inventory of parts for proper equipment operation.
Assist with IT Helpdesk support, including troubleshooting and installing traditional IT equipment.
Provide user support, addressing IT and ITS-related issues in a professional and patient manner.
Document system configurations and maintenance procedures.
Identify opportunities for process and system improvements.
Respond to IT and ITS-related requests from other departments.
Occasionally travel for off-site inspections and service requirements.
Perform other duties as assigned.
Knowledge, Skills, and Abilities
Basic understanding of electricity, electronics, computers, Windows operating systems, and networking.
Strong problem-solving skills and ability to work independently under pressure.
Effective communication and teamwork skills.
Ability to maintain and repair fareboxes, ticket vending machines, radios, electronic signage, video systems, and related equipment.
Ability to use hand and mechanic's tools.
Detail-oriented with the ability to document and file reports accurately.
Willingness to learn and adapt to new technology and software programs.
Valid Colorado Driver's License required.
Education High School diploma or equivalent required.
Qualifications
High School diploma or equivalent required.
CompTIA A+ certification or equivalent (preferred).
A combination of education and experience that provides the required skills and knowledge will be considered.
Experience
Experience with bus mechanics, technology, or schematics is a plus but not required.
Familiarity with maintenance techniques and operations is helpful.
Experience working in a collaborative environment is preferred.
Working Conditions Work is performed in maintenance garages, onboard buses, in an office setting, or in the field. May require occasional evening or weekend work to address urgent technical issues. Must be able to lift up to 90 pounds and frequently push/lift objects up to 40 pounds. Must be availability for on-call rotations and emergency response as required. Outdoor work is required in varying weather conditions. Physical requirements include mobility, bending, stooping, twisting, squatting, kneeling, standing, reaching, carrying, and climbing ladders.
Application Deadline / Closing Date No deadline. Posting will remain until all open positions are filled.
How To Apply Please apply via the RFTA website. This position, and all current open positions, are located here - https://rfta.applicantpro.com/jobs/
Colorado Residents In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Equal Employment Opportunity Statement RFTA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, age, protected veteran status, or any other characteristic protected by law.
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