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Gen4 Dental

Treatment Coordinator

Gen4 Dental, Columbus, Ohio, United States, 43224

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We are seeking an experienced, highly motivated dental treatment coordinator who thrives in a fast-paced, patient-centered environment. This individual is the heartbeat of our practice — someone who leads with warmth, professionalism, and an unwavering commitment to exceptional customer service. Our ideal candidate brings proven experience in dental scheduling, treatment coordination, and financial arrangements, and understands how critical organization and communication are to a successful practice. They are confident, proactive, and take ownership of their role, anticipating needs before they arise. This person has excellent interpersonal and communication skills, answering phones and greeting patients with kindness, clarity, and confidence. They understand that every interaction is an opportunity to build trust and create a remarkable patient experience. We are looking for someone who can pivot quickly, multitask effectively, and remain calm under pressure. When the schedule changes, lab cases shift, or priorities evolve, they adapt seamlessly while maintaining accuracy and positivity. Most importantly, this is someone who chooses optimism. They lead with a positive attitude, embrace change, and are always willing to learn and grow. They believe in continuous improvement, welcome feedback, and take pride in doing things the right way. They show up each day committed to having only good and great days, supporting both their teammates and our patients with enthusiasm and professionalism. If you are dependable, detail-oriented, and energized by being a key contributor to a collaborative, high-performing dental team — we would love to meet you. Time Off: Up to 3 weeks PTO (*CA/MN* Up to 3 Weeks Collective Paid TimeOff)+8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation:

'Starting at $26/hr Key Responsibilities

Buildandmaintainproductive schedulesfor our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals asappropriate forpatients; gather all necessary information for claim processing Coordinate financial agreementsand consent formsfor the patient'sfinancial responsibilityof dental treatment Assistpatients with understandingtheir treatment plan and increase dental case acceptance Assistwith patient check-in, registration, andmaintainpatient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail,scheduling,answeringand returning of phone calls,responding to patient billing inquiries,and direction of workflow as necessary Qualifications:

Dental office experienced (preferred) Additional Information:

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

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