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The TJX Companies, Inc.

Merchandise Controller

The TJX Companies, Inc., Ashville, Ohio, United States, 43103

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Merchandise Controller

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The TJX Companies, Inc.

In our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

Job Description Our Distribution Centers are the key to getting new products out to our Sierra stores. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same—every shift is a new opportunity to discover different and support each other along the way.

Responsibilities

Ensures merchandise meets purchase order expectations inspecting brand, quality, price, and quantity.

Check the purchase order instructions for hangtag, label, or any other requirements.

Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.

Communicates Planning objectives to the DC team and vice versa.

Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.

Informs the DC of inbound and current merchandising issues through email and tracking documents.

Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve.

Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.

Answer general warehouse associate questions pertaining to purchase orders.

Issues direction for re-work in the DC.

Answers all Planning calls and requests, including taking photos and sending samples.

Approves high‑dollar damages.

Identifies, initiates, and follows up on return‑to‑vendor issues, giving direction for preparation of final disposition of goods.

Completes daily communication logs between shifts.

Identifies and communicates immediately to manager and team members about merchandising issues that have a large scope/financial impact.

Trains new Merchandise Controllers and other members of management as needed.

Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.

Ensures building compliance with best practices related to merchandise.

Research and answer inquiries from accounts payable.

Minimum Requirements

Strong organizational and time management skills, as well as flexibility and the ability to prioritize tasks.

Works well with little supervision, self‑motivated.

Ability to multi‑task.

Strong PC skills, including Outlook, Excel, Word, and PowerPoint.

Strong problem‑solving and negotiation skills, in addition to strong oral and written communication skills.

Displays strong follow‑through skills to resolve problems in a timely manner.

Utilizes active listening skills to communicate with all levels effectively.

Strong interpersonal and collaboration skills.

Ability to informally influence.

Ability to perform job responsibilities in a climate‑controlled distribution center environment while standing and walking on a constant basis.

Ability to occasionally lift up to 50 lbs.

This position has a starting pay range of $20.00–$26.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

When you’re a part of our TJX family, you have the full support of a diverse, close‑knit team in our Distribution Centers.

Benefits Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time.

EEO Statement TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Location 4077 Airbase Rd, Ashville Campus, USA Sierra 3PL.

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