Jekyll Island
Golf Outside Guest Services - Part time
Jekyll Island, Little Saint Simons Island, Georgia, United States
Job Title
Outside Guest Services
Department / Division Golf / Operations
Status Regular, Part‑time Employee (year‑round)
Pay $12.17 per hour
Reports to Director of Golf
Benefits Parking & Amenity Passes
Retirement Georgia State Employee Retirement Plan (GDCP)
Closing date Open until filled. Note: Incomplete applications will not be considered. If an applicant does not have a work history, this should be noted in the comment section on the application.
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co‑exist.
Job Summary As Georgia’s largest public golf resort, Jekyll Island offers 63 holes on four golf courses, providing players of all skill and experience levels with an outstanding golf experience. With over 80,000 golfers playing our golf courses each year, Cart Guest Services assists our guests with golf shop outside operations. Provide direction and information to golfers regarding golf courses, carts, fees, and tee times. They also perform various tasks related to the general upkeep of golf carts, ensuring an enjoyable experience.
Description
Greet and acknowledge golfers/guests arriving at the golf clubhouse, provide information, directions, applicable rules and regulations of the golf course, etc.
Assist golfers with golf carts, assist with loading golf bags, and anticipate and address guests' needs.
Perform a variety of general golf cart upkeep, including re‑charging, cleaning, replacing sand in golf cart buckets, maintaining air in tires, etc.
Document any golf cart damage and deficiency for the mechanic’s review.
Provide general information in a friendly, professional manner to customers relating to tee times, upcoming tournaments, etc., and information about Jekyll Island and other guest attractions.
Respond to guest inquiries and requests promptly, friendly, and efficiently.
Follow safety procedures, utilize safety equipment, monitor the environment to ensure the safety of guests and other individuals, and notify the Director of Public Safety of unsafe conditions.
Ensure uniform and personal appearance is clean and professional.
Perform other duties as assigned.
Qualifications
Experience in golf pro shop and golf guest services preferred.
Exceptional customer service skills with a desire and ability to ensure golf experience is outstanding.
Must be 16 years of age or older.
A valid driver’s license is required.
Must be able to work flexible hours, including weekends/holidays.
Regular and predictable attendance and punctuality for scheduled shifts is required.
Physical Requirements/Working Conditions
Exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and a negligible amount constantly to lift, carry, push, pull, or otherwise move objects.
Between 25% and 50% of the typical workday will be spent standing, sitting, walking, and repetitive wrist, hand, and finger motions.
Less than 25% of the typical workday will consist of stooping and crouching, kneeling, stooping, and reaching.
Ability to read and write, and communicate.
Ability to perform tasks requiring accuracy, neatness, and thorough work assigned.
Subject to work inside and outside with extended periods in outside conditions will be exposed to sun, heat & humidity, cold, and rain.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally. This position will close once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912‑635‑4081 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt. Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912‑635‑4081. All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required, including credit when applicable to the position. Relocation expenses are not authorized; applicants should consider this when applying. Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug‑free Workplace.
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Department / Division Golf / Operations
Status Regular, Part‑time Employee (year‑round)
Pay $12.17 per hour
Reports to Director of Golf
Benefits Parking & Amenity Passes
Retirement Georgia State Employee Retirement Plan (GDCP)
Closing date Open until filled. Note: Incomplete applications will not be considered. If an applicant does not have a work history, this should be noted in the comment section on the application.
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co‑exist.
Job Summary As Georgia’s largest public golf resort, Jekyll Island offers 63 holes on four golf courses, providing players of all skill and experience levels with an outstanding golf experience. With over 80,000 golfers playing our golf courses each year, Cart Guest Services assists our guests with golf shop outside operations. Provide direction and information to golfers regarding golf courses, carts, fees, and tee times. They also perform various tasks related to the general upkeep of golf carts, ensuring an enjoyable experience.
Description
Greet and acknowledge golfers/guests arriving at the golf clubhouse, provide information, directions, applicable rules and regulations of the golf course, etc.
Assist golfers with golf carts, assist with loading golf bags, and anticipate and address guests' needs.
Perform a variety of general golf cart upkeep, including re‑charging, cleaning, replacing sand in golf cart buckets, maintaining air in tires, etc.
Document any golf cart damage and deficiency for the mechanic’s review.
Provide general information in a friendly, professional manner to customers relating to tee times, upcoming tournaments, etc., and information about Jekyll Island and other guest attractions.
Respond to guest inquiries and requests promptly, friendly, and efficiently.
Follow safety procedures, utilize safety equipment, monitor the environment to ensure the safety of guests and other individuals, and notify the Director of Public Safety of unsafe conditions.
Ensure uniform and personal appearance is clean and professional.
Perform other duties as assigned.
Qualifications
Experience in golf pro shop and golf guest services preferred.
Exceptional customer service skills with a desire and ability to ensure golf experience is outstanding.
Must be 16 years of age or older.
A valid driver’s license is required.
Must be able to work flexible hours, including weekends/holidays.
Regular and predictable attendance and punctuality for scheduled shifts is required.
Physical Requirements/Working Conditions
Exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and a negligible amount constantly to lift, carry, push, pull, or otherwise move objects.
Between 25% and 50% of the typical workday will be spent standing, sitting, walking, and repetitive wrist, hand, and finger motions.
Less than 25% of the typical workday will consist of stooping and crouching, kneeling, stooping, and reaching.
Ability to read and write, and communicate.
Ability to perform tasks requiring accuracy, neatness, and thorough work assigned.
Subject to work inside and outside with extended periods in outside conditions will be exposed to sun, heat & humidity, cold, and rain.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job. It is not intended to describe minor duties or other responsibilities that may be assigned occasionally. This position will close once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912‑635‑4081 for confirmation; however, due to the volume of applicants received, we cannot provide information on the application status after receipt. Applicants who need assistance to accommodate a disability may request accommodation by contacting Human Resources at 912‑635‑4081. All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required, including credit when applicable to the position. Relocation expenses are not authorized; applicants should consider this when applying. Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island is a Drug‑free Workplace.
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