Holiday Inn Express Tampa - Brandon by IHG
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
Responsibilities
Respond to and resolve guest concerns promptly by working with the appropriate departments. Process payments, generate invoices, and reconcile transactions at the end of each shift. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Address guest inquiries about hotel services, amenities, and local attractions. Assist with reservations via phone, email, or in person, including group bookings. Qualifications
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospitality experience preferred but not required—applicants at all experience levels are welcome. Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation
$15 - $16.50 hourly
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Respond to and resolve guest concerns promptly by working with the appropriate departments. Process payments, generate invoices, and reconcile transactions at the end of each shift. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Address guest inquiries about hotel services, amenities, and local attractions. Assist with reservations via phone, email, or in person, including group bookings. Qualifications
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospitality experience preferred but not required—applicants at all experience levels are welcome. Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation
$15 - $16.50 hourly
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