Extended Stay America St. Louis - Fenton
Night Auditor
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
Responsibilities
Prepare and distribute end-of-day reports, ensuring accurate accounting records.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Handle reservations via phone, email, or in person, including individual and group bookings.
Qualifications
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Proven customer service experience with a strong guest-focused mentality.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Compensation $17 hourly
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Responsibilities
Prepare and distribute end-of-day reports, ensuring accurate accounting records.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Handle reservations via phone, email, or in person, including individual and group bookings.
Qualifications
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Proven customer service experience with a strong guest-focused mentality.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Compensation $17 hourly
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