Pappas Restaurants, Inc.
HR Coordinator – Pappas Restaurants, Inc.
The HR Coordinator manages employment eligibility verification (Form I‑9) for new hires, ensuring federal compliance by reviewing documents, correcting errors, and coordinating with team members/HR, focusing on accuracy, detail, confidentiality, and strong customer service to prevent legal risks, often involving electronic systems like E‑Verify.
Essential Job Duties And Responsibilities I-9
Develop and maintain strong working relationships with field personnel and business units.
Serve as a subject matter expert on I‑9 processes, offering guidance and training as needed.
Utilize electronic I‑9 systems and platforms (e.g., E‑Verify, onboarding tools) to manage and resolve service requests.
Troubleshoot system issues and elevate complex cases appropriately.
Ensure prompt and accurate assignment, tracking, and resolution of I‑9‑related inquiries.
Monitor and manage I‑9 reverification timelines for employees with expiring work authorization.
Notify employees and field teams of upcoming reverification deadlines and required documentation.
Review and process updated I‑9 forms in accordance with USCIS guidelines.
Maintain accurate records of reverification actions and ensure timely updates in the system.
Demonstrate a sense of urgency when addressing business‑critical compliance issues.
Follow established procedures and internal controls to ensure compliance and data integrity.
Recommend process improvements to enhance efficiency and reduce risk.
Provide actionable feedback and elevate concerns when appropriate.
Maintain consistent and reliable attendance to support team operations and field needs.
Employee Engagement & Workplace Experience
Support employee engagement initiatives, including birthday celebrations, employee events, and recognition activities.
Assist HR team with executing internal events and activities.
Act as a resource for employees by answering general HR‑related questions.
Reception & Front Desk Support
Cover reception phones and greet visitors as needed.
Direct calls and visitors to appropriate departments or personnel.
Maintain a professional and friendly front‑desk presence.
Minimum Qualifications
1–3 years of experience in an HR Coordinator, HR Assistant, or similar role.
Hands‑on experience with I‑9 compliance and employment eligibility verification.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Comfortable interacting with employees at all levels of the organization.
Essential Physical Job Functions (with or without accommodation)
Ability to perform a manual data entry function for up to 50% of an 8‑hour day on a regular basis.
This position requires a focused, self‑starter with the ability to multi‑task and work in a fast‑paced environment.
Must be able to work well under pressure with good organizational and project management skills.
Must be able to travel to restaurants within and outside of Houston.
Seniority level
Entry level
Employment type
Full‑time
Job function
Human Resources
Industries
Restaurants
#J-18808-Ljbffr
Essential Job Duties And Responsibilities I-9
Develop and maintain strong working relationships with field personnel and business units.
Serve as a subject matter expert on I‑9 processes, offering guidance and training as needed.
Utilize electronic I‑9 systems and platforms (e.g., E‑Verify, onboarding tools) to manage and resolve service requests.
Troubleshoot system issues and elevate complex cases appropriately.
Ensure prompt and accurate assignment, tracking, and resolution of I‑9‑related inquiries.
Monitor and manage I‑9 reverification timelines for employees with expiring work authorization.
Notify employees and field teams of upcoming reverification deadlines and required documentation.
Review and process updated I‑9 forms in accordance with USCIS guidelines.
Maintain accurate records of reverification actions and ensure timely updates in the system.
Demonstrate a sense of urgency when addressing business‑critical compliance issues.
Follow established procedures and internal controls to ensure compliance and data integrity.
Recommend process improvements to enhance efficiency and reduce risk.
Provide actionable feedback and elevate concerns when appropriate.
Maintain consistent and reliable attendance to support team operations and field needs.
Employee Engagement & Workplace Experience
Support employee engagement initiatives, including birthday celebrations, employee events, and recognition activities.
Assist HR team with executing internal events and activities.
Act as a resource for employees by answering general HR‑related questions.
Reception & Front Desk Support
Cover reception phones and greet visitors as needed.
Direct calls and visitors to appropriate departments or personnel.
Maintain a professional and friendly front‑desk presence.
Minimum Qualifications
1–3 years of experience in an HR Coordinator, HR Assistant, or similar role.
Hands‑on experience with I‑9 compliance and employment eligibility verification.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion.
Comfortable interacting with employees at all levels of the organization.
Essential Physical Job Functions (with or without accommodation)
Ability to perform a manual data entry function for up to 50% of an 8‑hour day on a regular basis.
This position requires a focused, self‑starter with the ability to multi‑task and work in a fast‑paced environment.
Must be able to work well under pressure with good organizational and project management skills.
Must be able to travel to restaurants within and outside of Houston.
Seniority level
Entry level
Employment type
Full‑time
Job function
Human Resources
Industries
Restaurants
#J-18808-Ljbffr