Ferguson
Associate Systems Administrator - IT Asset Management
Ferguson, Newport News, Virginia, United States, 23600
Associate Systems Administrator - IT Asset Management
Join to apply for the
Associate Systems Administrator - IT Asset Management
role at
Ferguson
Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson is a Fortune 500 company with approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in.
Location
This is a full-time, on-site position based at our Newport News, VA headquarters. The role requires presence in the office five days a week.
Key Responsibilities
Manage Asset Room operations, including inventory control, device check‑in/check‑out, and coordination with procurement and disposal processes.
Maintain accurate records of hardware assets, including serial numbers, warranty status, and lifecycle stages.
Implement secure handling protocols for sensitive equipment and ensure compliance with company asset management policies.
Receive, label, and store new equipment in the Asset Room.
Conduct regular audits of Asset Room inventory and reconcile discrepancies with asset tracking systems.
Support onboarding and offboarding processes by provisioning and reclaiming hardware assets efficiently.
Provide first‑line technical support for desktops, laptops, tablets, and mobile devices (Windows, macOS, iOS, Android).
Assist with provisioning, configuration, deployment, and lifecycle management of endpoint devices using Microsoft Intune or equivalent MDM platforms.
Maintain compliance with device security standards including encryption, access controls, and endpoint protection.
Administer user accounts, security groups, and permissions within Active Directory and Microsoft 365.
Solve hardware, software, and network connectivity issues.
Monitor and respond to support tickets, ensuring timely resolution and detailed documentation.
Support IT infrastructure projects such as hardware refreshes, OS upgrades, and technology rollouts.
Qualifications
Minimum of 1 year experience in IT asset management, including tracking hardware/software inventory and lifecycle documentation.
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field — or equivalent hands‑on experience.
Experience with inventory systems and asset tracking tools.
Experience within help desk environments.
Strong understanding of Windows and macOS environments.
Familiarity with mobile device management platforms, especially Microsoft Intune.
Excellent organizational, communication, and problem‑solving skills.
Pay Range
$4,387.02 – $7,681.62 per month (Salaried role) or Hourly for all other roles. This role is Bonus or Incentive Plan eligible.
Benefits
Our competitive offering includes health, dental, vision, paid time off, life insurance, and a 401(k) with company match. Associates also enjoy additional benefits such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Equal Employment Opportunity
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson is an equal opportunity employer and a government contractor that complies with the requirements of 41 CFR 60‑300.5(a), 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer: F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Wholesale, Wholesale Building Materials, and Construction
#J-18808-Ljbffr
Associate Systems Administrator - IT Asset Management
role at
Ferguson
Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson is a Fortune 500 company with approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in.
Location
This is a full-time, on-site position based at our Newport News, VA headquarters. The role requires presence in the office five days a week.
Key Responsibilities
Manage Asset Room operations, including inventory control, device check‑in/check‑out, and coordination with procurement and disposal processes.
Maintain accurate records of hardware assets, including serial numbers, warranty status, and lifecycle stages.
Implement secure handling protocols for sensitive equipment and ensure compliance with company asset management policies.
Receive, label, and store new equipment in the Asset Room.
Conduct regular audits of Asset Room inventory and reconcile discrepancies with asset tracking systems.
Support onboarding and offboarding processes by provisioning and reclaiming hardware assets efficiently.
Provide first‑line technical support for desktops, laptops, tablets, and mobile devices (Windows, macOS, iOS, Android).
Assist with provisioning, configuration, deployment, and lifecycle management of endpoint devices using Microsoft Intune or equivalent MDM platforms.
Maintain compliance with device security standards including encryption, access controls, and endpoint protection.
Administer user accounts, security groups, and permissions within Active Directory and Microsoft 365.
Solve hardware, software, and network connectivity issues.
Monitor and respond to support tickets, ensuring timely resolution and detailed documentation.
Support IT infrastructure projects such as hardware refreshes, OS upgrades, and technology rollouts.
Qualifications
Minimum of 1 year experience in IT asset management, including tracking hardware/software inventory and lifecycle documentation.
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field — or equivalent hands‑on experience.
Experience with inventory systems and asset tracking tools.
Experience within help desk environments.
Strong understanding of Windows and macOS environments.
Familiarity with mobile device management platforms, especially Microsoft Intune.
Excellent organizational, communication, and problem‑solving skills.
Pay Range
$4,387.02 – $7,681.62 per month (Salaried role) or Hourly for all other roles. This role is Bonus or Incentive Plan eligible.
Benefits
Our competitive offering includes health, dental, vision, paid time off, life insurance, and a 401(k) with company match. Associates also enjoy additional benefits such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.
Equal Employment Opportunity
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson is an equal opportunity employer and a government contractor that complies with the requirements of 41 CFR 60‑300.5(a), 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer: F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Wholesale, Wholesale Building Materials, and Construction
#J-18808-Ljbffr