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Kaeser Compressors USA

Technical Data Management Specialist

Kaeser Compressors USA, Fredericksburg, Virginia, us, 22403

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Technical Data Management Specialist

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Kaeser Compressors USA

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit https://www.youtube.com/watch?v=lo7IX7XAsZg.

Your responsibilities:

Assist with monitoring and assigning incoming project requests via email

Support project management by entering or updating customer data into various company databases

Review and track project requests and communicate with internal and external customers regarding questions or updates as needed

Assist with troubleshooting database questions with internal and external customers via phone and email

Maintain high customer satisfaction with internal and external customers

Maintain or exceed project turnaround time goals

Work with various department subgroups responsible for technical information

Required qualifications:

High School Diploma or equivalent (required); technical or higher degree (preferred)

Strong verbal and written English proficiency

Proficiency in Microsoft Word, Excel, Powerpoint, and Outlook (or equivalent)

SAP experience (preferred)

Customer service experience in commercial or industrial environment (preferred)

We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as an on-site exercise facility, free exercise classes and a health and wellness program.

Equal Opportunity Employer. This contractor and subcontractor shall abide by the requirements of 41 CFR § 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Location Fredericksburg, VA

Salary $77,900.00 - $129,150.00

Seniority Level Entry level

Employment Type Full-time

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