Pulaski County Government
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Brief Description Department: Treasurer
Position Control Number: 0104-044
FLSA Status: Non-Exempt; position is eligible for overtime
Safety Sensitive Designation: This position is not designated as safety-sensitive.
Random Drug/Alcohol Test: No
Opening Date: January 8, 2026
Closing Date: January 14, 2026 at 11:59 PM
An Equal Opportunity Employer This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
Job Summary Responsible for the installation and maintenance of software, computer hardware, and related equipment, troubleshooting problems with all technological equipment, and providing technical support for all Treasury locations.
Essential Job Functions
Installs and configures new computer equipment and related hardware, adds new machines to the network; installs upgrades as requested.
Installs, configures, and modifies software packages requested by the Treasurer’s staff to optimize hardware operation as approved by the Director.
Responds to user requests for assistance with hardware and/or software malfunctions, in-person and remotely, for all employees in the Treasurer’s Department.
Maintains and completes repairs to over 240 computers, printers, and other peripheral equipment; coordinates repairs to computer equipment performed under warranty or service contracts.
Acts as point of contact for vendors and other county offices as needed when solving IT issues and needs.
Troubleshoots network equipment, kiosks/payment stations, and other third-party devices that are used for tax collection, including those located at remote offices.
Troubleshoots and communicates technical issues in the credit card payment process to the vendor; works with the vendor to quickly resolve any problems.
Maintains the technical device, replacement parts, and equipment inventory for employees within the Treasurer’s Department; initiates orders as needed.
Maintains a log of all repairs, system servicing, and replacement of servers, desktop computers, printers and related hardware.
Maintains a preventative maintenance schedule for all equipment including servers, computers, and printers.
Assists in administering Windows Server roles and services such as Active Directory, Group Policy, DNS, etc.
Assists in defining domain network policies and procedures.
Creates domain network accounts and email accounts for new users; sets permissions and passwords; adds accounts to appropriate distribution lists; modifies accounts to reflect changes in user positions/duties.
Adds new client machines to domain network.
Uses network monitoring tools to troubleshoot network related issues.
Provides cross-platform support (PCs, tablets, mobile devices, etc.) of email accounts and Office products.
Creates user accounts in primary application software for new users; sets permissions and passwords; modifies accounts to reflect changes in user position/duties as directed by management.
Performs regular checks of tax record reports across servers to ensure all systems are in balance.
Remains on‑call as needed in case of network, power, or other outage that affects the Treasurer and Collector systems.
Remains updated on current technology and industry changes by participating in educational opportunities and seminars, reading professional publications, and continuing education.
Makes decisions as needed concerning matters within standard operating procedures and consistent with supervisor’s vision.
Configures and maintains cellular router devices for remote workers/clients; monitors cellular router performance; provides technical support as needed.
Installs and maintains security and AV software on computers and laptops, including devices used in the home of teleworkers.
Provides user support for voicemail, email, and internet usage problems; resolves problems or makes the appropriate recommendations.
Secondary Duties and Responsibilities
Remains on call to provide end‑user support for network and/or connectivity issues as needed.
Provides end‑user training needed for computer or network use, policies, and procedures.
Provides backup to the Network Administrator/Engineer as needed.
Performs other related duties as required.
Personnel Supervised None
Working Conditions Work is performed in a smoking‑restricted office environment. Duties are occasionally performed at various satellite offices, including the homes of teleworkers. The position is required to remain on call to provide system support on a scheduled basis. Occasional training classes are required.
Minimum Qualifications Required Skills, Knowledge, and Abilities
Considerable knowledge of the concepts, operating systems, software, and hardware of desktop computers.
Considerable knowledge of the capabilities and technical requirements of computer hardware and technical support equipment.
Considerable knowledge of basic electronic principles, concepts, and technology.
Considerable knowledge of the installation and operation requirements of Windows‑based software.
Good knowledge of the various roles and services of the Windows Server environment.
Good knowledge of the design, development, and implementation of an Access database.
Good knowledge of Android and iOS operating systems.
Ability to identify and correct malfunctions within desktop computer systems and related peripheral hardware.
Ability to establish and maintain a detailed record‑keeping system.
Ability to install and maintain computers, terminals, and related peripheral equipment such as printers, modems, etc.
Ability to remain on‑call on an occasional basis to provide system support.
Ability to install and integrate system upgrades and updates to software and hardware.
Ability to build and test CAT6 patch cables as needed.
Ability to attend work regularly and reliably.
Skill in the operation of a computer.
Physical Requirements
Digital dexterity is necessary for keyboard operation and equipment installation.
Visual acuity is necessary for gathering information from a computer screen and hardware and software installation.
Ability to hear and speak sufficiently to orally communicate information in person and by telephone.
Ability to lift and carry loads up to 50 pounds.
Ability to climb, bend, stoop, crouch, or kneel in the installation of equipment.
Education and Experience Completion of a bachelor’s degree in Computer Engineering, Computer Science, Computer Information Systems, or a related field; considerable experience with the design, maintenance, and administration of network systems or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Requirements
Employment is contingent upon the successful completion of a criminal background check.
Employment is contingent upon payment of current and delinquent property taxes.
Regular and reliable attendance is an essential function of this position.
Accessibility Notice If you are an individual with disabilities who needs accommodation or you are having difficulty using the website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.
#J-18808-Ljbffr
Brief Description Department: Treasurer
Position Control Number: 0104-044
FLSA Status: Non-Exempt; position is eligible for overtime
Safety Sensitive Designation: This position is not designated as safety-sensitive.
Random Drug/Alcohol Test: No
Opening Date: January 8, 2026
Closing Date: January 14, 2026 at 11:59 PM
An Equal Opportunity Employer This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
Job Summary Responsible for the installation and maintenance of software, computer hardware, and related equipment, troubleshooting problems with all technological equipment, and providing technical support for all Treasury locations.
Essential Job Functions
Installs and configures new computer equipment and related hardware, adds new machines to the network; installs upgrades as requested.
Installs, configures, and modifies software packages requested by the Treasurer’s staff to optimize hardware operation as approved by the Director.
Responds to user requests for assistance with hardware and/or software malfunctions, in-person and remotely, for all employees in the Treasurer’s Department.
Maintains and completes repairs to over 240 computers, printers, and other peripheral equipment; coordinates repairs to computer equipment performed under warranty or service contracts.
Acts as point of contact for vendors and other county offices as needed when solving IT issues and needs.
Troubleshoots network equipment, kiosks/payment stations, and other third-party devices that are used for tax collection, including those located at remote offices.
Troubleshoots and communicates technical issues in the credit card payment process to the vendor; works with the vendor to quickly resolve any problems.
Maintains the technical device, replacement parts, and equipment inventory for employees within the Treasurer’s Department; initiates orders as needed.
Maintains a log of all repairs, system servicing, and replacement of servers, desktop computers, printers and related hardware.
Maintains a preventative maintenance schedule for all equipment including servers, computers, and printers.
Assists in administering Windows Server roles and services such as Active Directory, Group Policy, DNS, etc.
Assists in defining domain network policies and procedures.
Creates domain network accounts and email accounts for new users; sets permissions and passwords; adds accounts to appropriate distribution lists; modifies accounts to reflect changes in user positions/duties.
Adds new client machines to domain network.
Uses network monitoring tools to troubleshoot network related issues.
Provides cross-platform support (PCs, tablets, mobile devices, etc.) of email accounts and Office products.
Creates user accounts in primary application software for new users; sets permissions and passwords; modifies accounts to reflect changes in user position/duties as directed by management.
Performs regular checks of tax record reports across servers to ensure all systems are in balance.
Remains on‑call as needed in case of network, power, or other outage that affects the Treasurer and Collector systems.
Remains updated on current technology and industry changes by participating in educational opportunities and seminars, reading professional publications, and continuing education.
Makes decisions as needed concerning matters within standard operating procedures and consistent with supervisor’s vision.
Configures and maintains cellular router devices for remote workers/clients; monitors cellular router performance; provides technical support as needed.
Installs and maintains security and AV software on computers and laptops, including devices used in the home of teleworkers.
Provides user support for voicemail, email, and internet usage problems; resolves problems or makes the appropriate recommendations.
Secondary Duties and Responsibilities
Remains on call to provide end‑user support for network and/or connectivity issues as needed.
Provides end‑user training needed for computer or network use, policies, and procedures.
Provides backup to the Network Administrator/Engineer as needed.
Performs other related duties as required.
Personnel Supervised None
Working Conditions Work is performed in a smoking‑restricted office environment. Duties are occasionally performed at various satellite offices, including the homes of teleworkers. The position is required to remain on call to provide system support on a scheduled basis. Occasional training classes are required.
Minimum Qualifications Required Skills, Knowledge, and Abilities
Considerable knowledge of the concepts, operating systems, software, and hardware of desktop computers.
Considerable knowledge of the capabilities and technical requirements of computer hardware and technical support equipment.
Considerable knowledge of basic electronic principles, concepts, and technology.
Considerable knowledge of the installation and operation requirements of Windows‑based software.
Good knowledge of the various roles and services of the Windows Server environment.
Good knowledge of the design, development, and implementation of an Access database.
Good knowledge of Android and iOS operating systems.
Ability to identify and correct malfunctions within desktop computer systems and related peripheral hardware.
Ability to establish and maintain a detailed record‑keeping system.
Ability to install and maintain computers, terminals, and related peripheral equipment such as printers, modems, etc.
Ability to remain on‑call on an occasional basis to provide system support.
Ability to install and integrate system upgrades and updates to software and hardware.
Ability to build and test CAT6 patch cables as needed.
Ability to attend work regularly and reliably.
Skill in the operation of a computer.
Physical Requirements
Digital dexterity is necessary for keyboard operation and equipment installation.
Visual acuity is necessary for gathering information from a computer screen and hardware and software installation.
Ability to hear and speak sufficiently to orally communicate information in person and by telephone.
Ability to lift and carry loads up to 50 pounds.
Ability to climb, bend, stoop, crouch, or kneel in the installation of equipment.
Education and Experience Completion of a bachelor’s degree in Computer Engineering, Computer Science, Computer Information Systems, or a related field; considerable experience with the design, maintenance, and administration of network systems or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Requirements
Employment is contingent upon the successful completion of a criminal background check.
Employment is contingent upon payment of current and delinquent property taxes.
Regular and reliable attendance is an essential function of this position.
Accessibility Notice If you are an individual with disabilities who needs accommodation or you are having difficulty using the website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.
#J-18808-Ljbffr