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AVI-SPL

AV Field Service Technician

AVI-SPL, California, Missouri, United States, 65018

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What You’ll Do The AVI‑SPL Field Service Technician will work in partnership with the Global Helpdesk to provide service support for customers at customer sites with the goal of restoring functionality to our customers’ assets while delivering a world‑class customer service experience.

Day‑to‑Day Responsibilities

Read and interpret electronic schematics and architectural blueprints

Perform preventative maintenance visits to help maintain a stable client environment

Clean various AV equipment, including camera lenses, monitors, and equipment fans

Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability

Field service support of networked devices (Routers, IP Protocols, etc.)

Perform service tasks in a timely and quality conscious manner, including pulling cable, installing connectors, mounting projects, and hanging ceiling mounts

Assist next‑level service technicians as needed

Provide training to clients and less senior technicians as needed

Adhere to and understand OSHA standards for all phases of the job

Setup and troubleshoot various video codecs

Travel to various job sites as required

Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives

Items to Consider

Work hours and location may vary based on client requirements and may include travel to various locations in support of the account.

This position will generally work on customer sites and may involve a construction‑site type of work environment.

What We’re Looking For Must‑Haves

Effectively communicate with employees, customers, and colleagues

Use hand and power tools safely and efficiently

Work independently and meet deadlines

Basic computer knowledge

Knowledge of basic signal flow for audio, video, and control

Ability to manage small to medium projects

Ability to solder & crimp connectors

Valid driver's license and a motor vehicle record that meets AVI‑SPL driving standards

Nice‑to‑Haves

Minimum high school diploma or equivalent

Minimum 2–4 years of audiovisual integration experience

Formal education in electronics or a related field

Familiarity with AMX networking essentials

Crestron professional installation and configuration

Exton introductory knowledge

AVIXA CTS General Certification

OSHA 30‑hour construction course

Why You’ll Like Working Here

Medical benefits, including vision and dental

Paid holidays and paid time off

Enjoyable and dynamic company culture

Training and professional development opportunities

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Pay Type Hourly

Base Pay Range $30.00 /hr – $37.00 /hr

Senior Level Associate

Employment Type Full‑time

Job Function Other

Industries IT Services and IT Consulting

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