Shoppa's Material Handling
Accounts Receivable Collector
Shoppa's Material Handling, Granite Heights, Wisconsin, United States
and the job listing Expires on January 25, 2026
Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.
JOB SUMMARY: The primary function of the Accounts Receivable Collector within Shoppa’s Material Handling (SMH) is to review assigned portfolio of accounts for past due invoices (dependent upon the customer’s Net Terms) and work directly/indirectly with internal and external contacts to remove barriers preventing payment. This opportunity represents Shoppa’s Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, and outstanding customer service.
ESSENTIAL FUNCTIONS:
Internal/External collection calls or correspondence
Establish rapport with SMH customers to effectively manage assigned portfolio
Accountable for the reduction of assigned delinquent accounts
Responsible for “owning” assigned accounts and seeing things through to completion
Enlist efforts and cooperatively work with Sales while escalating to Management as necessary
Perform other assigned tasks and duties as they arise to support the Accounts Receivable department
The ability to schedule and hold discussions which may need to occur to resolve issues
Communicate and follow up effectively with Sales on a timely basis to ensure resolution of issues
Submit formal dispute on invoices where payment is not forthcoming due to an internal issue
Perform all other duties and special projects as assigned
QUALIFICATIONS:
3-5 years’ experience in high volume collections environment
Bachelor’s degree preferred but equivalent experience will be considered
Requires knowledge of processes and procedures – billing, collection, accounts payable and accounts receivable
Understands “bad debt” and third-party collection agencies
Familiar with high level bankruptcy procedures and collection activity on “automatic stay”
Strong interpersonal skills and a team player
Great customer service and attention to detail
Excellent organizational and time-management skills
PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands: Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees
Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans; (b) "EOE/Disability/Vets"; or (c) "Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability." (pp. 3 & 36 of the attached guide)
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Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.
JOB SUMMARY: The primary function of the Accounts Receivable Collector within Shoppa’s Material Handling (SMH) is to review assigned portfolio of accounts for past due invoices (dependent upon the customer’s Net Terms) and work directly/indirectly with internal and external contacts to remove barriers preventing payment. This opportunity represents Shoppa’s Material Handling and requires professionalism, strong communication skills, attention to detail, great attitude, and outstanding customer service.
ESSENTIAL FUNCTIONS:
Internal/External collection calls or correspondence
Establish rapport with SMH customers to effectively manage assigned portfolio
Accountable for the reduction of assigned delinquent accounts
Responsible for “owning” assigned accounts and seeing things through to completion
Enlist efforts and cooperatively work with Sales while escalating to Management as necessary
Perform other assigned tasks and duties as they arise to support the Accounts Receivable department
The ability to schedule and hold discussions which may need to occur to resolve issues
Communicate and follow up effectively with Sales on a timely basis to ensure resolution of issues
Submit formal dispute on invoices where payment is not forthcoming due to an internal issue
Perform all other duties and special projects as assigned
QUALIFICATIONS:
3-5 years’ experience in high volume collections environment
Bachelor’s degree preferred but equivalent experience will be considered
Requires knowledge of processes and procedures – billing, collection, accounts payable and accounts receivable
Understands “bad debt” and third-party collection agencies
Familiar with high level bankruptcy procedures and collection activity on “automatic stay”
Strong interpersonal skills and a team player
Great customer service and attention to detail
Excellent organizational and time-management skills
PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands: Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees
Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans; (b) "EOE/Disability/Vets"; or (c) "Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability." (pp. 3 & 36 of the attached guide)
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