GT Independence
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Processing Specialist (FL)
role at
GT Independence .
2 days ago Be among the first 25 applicants.
Description What Being a Self-Determination Support Specialist Looks Like
As a self-determination support specialist (SDSS), you’ll work on a team to deliver great customer service to people self-directing their care. In this job, you’ll take on a variety of work. From listening to and resolving customer issues to making sure paychecks are correct. Your job is instrumental in making sure the people we serve stay safe and happy. As an SDSS specializing in processing, you'll anticipate and resolve customer issues. You'll do this by filling out and receiving documents, entering records into the electronic filing system, and updating paperwork as necessary. You will also make sure that paychecks are calculated accurately and efficiently. To do this, you'll follow departmental procedures and adhere to agency requirements.
Responsibilities and Duties of an SDSS
Enter information into databases, such as a call log, for effective record keeping
Prepare and send documents via DocuSign or email
Ensure the proper naming and saving of documents in the document management system
Assist customers in returning documents
Manage DocuSign accounts and support issues from the operations staff and customers
Ensure all compliance standards are met for audit purposes
Timesheet reviewing and time tracking
Accurately and efficiently complete payroll checklists for assigned agencies
Work with your team leader to identify strategies for reducing errors
Collaborate with your team to resolve rejected timesheet issues and improve processes
Review overlap and overtime reports
Maintain confidentiality of records relating to clients
Bill agencies for timely reimbursement
Uphold the company values and mission
Complete other duties as assigned
Required Education High School diploma or GED equivalent
Preferred Experience and Qualifications
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Excellent written and oral communication skills
Ability to plan and organize daily work to meet deadlines
Competent in the use of Microsoft programs and the Internet
Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Strong ability to participate in a highly effective team
Effective decision-making skills
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Referrals increase your chances of interviewing at GT Independence by 2x.
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Processing Specialist (FL)
role at
GT Independence .
2 days ago Be among the first 25 applicants.
Description What Being a Self-Determination Support Specialist Looks Like
As a self-determination support specialist (SDSS), you’ll work on a team to deliver great customer service to people self-directing their care. In this job, you’ll take on a variety of work. From listening to and resolving customer issues to making sure paychecks are correct. Your job is instrumental in making sure the people we serve stay safe and happy. As an SDSS specializing in processing, you'll anticipate and resolve customer issues. You'll do this by filling out and receiving documents, entering records into the electronic filing system, and updating paperwork as necessary. You will also make sure that paychecks are calculated accurately and efficiently. To do this, you'll follow departmental procedures and adhere to agency requirements.
Responsibilities and Duties of an SDSS
Enter information into databases, such as a call log, for effective record keeping
Prepare and send documents via DocuSign or email
Ensure the proper naming and saving of documents in the document management system
Assist customers in returning documents
Manage DocuSign accounts and support issues from the operations staff and customers
Ensure all compliance standards are met for audit purposes
Timesheet reviewing and time tracking
Accurately and efficiently complete payroll checklists for assigned agencies
Work with your team leader to identify strategies for reducing errors
Collaborate with your team to resolve rejected timesheet issues and improve processes
Review overlap and overtime reports
Maintain confidentiality of records relating to clients
Bill agencies for timely reimbursement
Uphold the company values and mission
Complete other duties as assigned
Required Education High School diploma or GED equivalent
Preferred Experience and Qualifications
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Excellent written and oral communication skills
Ability to plan and organize daily work to meet deadlines
Competent in the use of Microsoft programs and the Internet
Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Strong ability to participate in a highly effective team
Effective decision-making skills
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Referrals increase your chances of interviewing at GT Independence by 2x.
#J-18808-Ljbffr