Remote Help Desk Associate I - IT Support

A leading technology service provider is seeking an Associate I – Help Desk to provide first-level remote IT support. The role involves troubleshooting issues, logging incidents, and ensuring high customer satisfaction. Candidates should have strong communication skills, basic troubleshooting abilities, and a high school diploma or equivalent. Certifications like A+, Network+, or OEM are preferred. This position offers valuable experience in a technical customer support environment and requires a collaborative team mindset. #J-18808-Ljbffr