Lees Marketplace
Position Summary
Lee’s Marketplace is a family‑owned grocery chain that offers high‑quality products and exceptional service. The Assistant Manager/Key Holder supports overall store operations and ensures a smooth guest experience. Primary Position Duties
Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business. Serve as Manager‑on‑Duty in the absence of the Store Director, overseeing all departments and maintaining store‑wide accountability. Support daily operations by assisting with deliveries, stocking, merchandising, and maintaining store cleanliness. Provide hands‑on leadership by working with team members, setting the pace, and ensuring task completion. Ensure guest service standards by assisting customers, resolving concerns, and fostering a friendly environment. Monitor and delegate tasks from department managers, ensuring timely completion. Respond to urgent issues or incidents with sound judgment and professionalism. Communicate key updates, issues, or successes to store leadership. Promote a safe, clean, and efficient work environment by addressing safety concerns and following protocol. Mentor and support team members, building a positive and productive culture. Guest Service
Greet and assist guests courteously. Provide knowledgeable answers to inquiries. Address complaints promptly and professionally. Promote high morale and open communication with guests and team members. Process guest requests efficiently and accurately. Utilize problem‑solving skills to maintain the “Lee’s Way”—doing what’s best for guests, team, and the company. Assist customers with the Lee’s Marketplace website. Community Engagement
Build relationships with local vendors and community organizations. Participate in community events and promotions to drive store traffic. Product Handling
Stock shelves and maintain displays according to standards. Ensure product freshness and quality by monitoring stock and checking expiration dates. Unload deliveries, organize stock rooms, and package/labell products with a computer program. Analyze sales data for trends and develop strategies to improve performance. Monitor inventory levels, assist with ordering, and minimize shrinkage. Assist with inventory audits to ensure accuracy and availability. Cleanliness and Safety
Maintain a clean, organized work area. Implement safety and sanitation procedures. Report safety hazards or equipment issues. Adhere to all food safety and sanitation regulations, including obtaining a valid food handler’s permit. Train team members on safety policies and report accidents promptly. Cash Handling
Act as backup cashier during rushes. Operate POS efficiently and accurately. Accept various payment forms (cash, card, check, WIC, EBT). Follow store policies on coupons, returns, exchanges, and refunds. Secure cash and perform drawer counts and change accuracy. Team Collaboration
Communicate effectively with team members to achieve store goals. Encourage teamwork and guest service excellence. Align with Store Director/Asst. Director and department managers. Participate in meetings and training sessions. Assist other departments as needed. Maintain professionalism and a harassment‑free environment. Coach staff and document procedures consistently. Position Requirements
Age 21 years or older. Availability: 6:00 am–11:00 pm any day, Monday‑Sunday; holidays and weekends required. Physical Requirements
Stand, walk, twist, sit, and bend for extended periods. Lift and carry up to 50 pounds. Operate equipment and use hands/arms repeatedly. Occasionally stoop, crouch, kneel, or crawl. Stand and walk for prolonged periods. Tools and Machinery
Pallet jack, wheeler, lifts, trash compactor, wrapping machines, scales. Computers, phones/intercoms, registers, cash handling equipment. Oven, fryer, slicer; company trucks, transits, and vehicles. Temperature‑controlled rooms and equipment. Education and Experience
High school diploma or equivalent (required). 3+ years retail experience (preferred). Experience managing inventory and controlling costs. Familiarity with POS systems, inventory management software, and basic computer applications (preferred). Skills and Abilities
Strong communication and interpersonal skills. Leadership, training, and staff development experience. Motivational skills to inspire team achievement. Analytical and decision‑making abilities. Organizational and multitasking capacity. Quick learner of new technology. Fast‑paced work environment adaptability. Customer inquiry and complaint handling. Strong math skills and manuscript reading. Benefits
Competitive hourly wage. Paid time off and a quarter off on Sundays. Health insurance, disability plans, EAP, 401(k), supplemental insurances. 10% employee discount; restrictions apply. Hardware discount at Lee’s Ace Hardware locations. Work Environment
Friendly, supportive team atmosphere. Career advancement and professional development opportunities. Safety‑focused environment. Innovative, supportive, and input‑driven management team. Lee’s Marketplace is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
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Lee’s Marketplace is a family‑owned grocery chain that offers high‑quality products and exceptional service. The Assistant Manager/Key Holder supports overall store operations and ensures a smooth guest experience. Primary Position Duties
Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business. Serve as Manager‑on‑Duty in the absence of the Store Director, overseeing all departments and maintaining store‑wide accountability. Support daily operations by assisting with deliveries, stocking, merchandising, and maintaining store cleanliness. Provide hands‑on leadership by working with team members, setting the pace, and ensuring task completion. Ensure guest service standards by assisting customers, resolving concerns, and fostering a friendly environment. Monitor and delegate tasks from department managers, ensuring timely completion. Respond to urgent issues or incidents with sound judgment and professionalism. Communicate key updates, issues, or successes to store leadership. Promote a safe, clean, and efficient work environment by addressing safety concerns and following protocol. Mentor and support team members, building a positive and productive culture. Guest Service
Greet and assist guests courteously. Provide knowledgeable answers to inquiries. Address complaints promptly and professionally. Promote high morale and open communication with guests and team members. Process guest requests efficiently and accurately. Utilize problem‑solving skills to maintain the “Lee’s Way”—doing what’s best for guests, team, and the company. Assist customers with the Lee’s Marketplace website. Community Engagement
Build relationships with local vendors and community organizations. Participate in community events and promotions to drive store traffic. Product Handling
Stock shelves and maintain displays according to standards. Ensure product freshness and quality by monitoring stock and checking expiration dates. Unload deliveries, organize stock rooms, and package/labell products with a computer program. Analyze sales data for trends and develop strategies to improve performance. Monitor inventory levels, assist with ordering, and minimize shrinkage. Assist with inventory audits to ensure accuracy and availability. Cleanliness and Safety
Maintain a clean, organized work area. Implement safety and sanitation procedures. Report safety hazards or equipment issues. Adhere to all food safety and sanitation regulations, including obtaining a valid food handler’s permit. Train team members on safety policies and report accidents promptly. Cash Handling
Act as backup cashier during rushes. Operate POS efficiently and accurately. Accept various payment forms (cash, card, check, WIC, EBT). Follow store policies on coupons, returns, exchanges, and refunds. Secure cash and perform drawer counts and change accuracy. Team Collaboration
Communicate effectively with team members to achieve store goals. Encourage teamwork and guest service excellence. Align with Store Director/Asst. Director and department managers. Participate in meetings and training sessions. Assist other departments as needed. Maintain professionalism and a harassment‑free environment. Coach staff and document procedures consistently. Position Requirements
Age 21 years or older. Availability: 6:00 am–11:00 pm any day, Monday‑Sunday; holidays and weekends required. Physical Requirements
Stand, walk, twist, sit, and bend for extended periods. Lift and carry up to 50 pounds. Operate equipment and use hands/arms repeatedly. Occasionally stoop, crouch, kneel, or crawl. Stand and walk for prolonged periods. Tools and Machinery
Pallet jack, wheeler, lifts, trash compactor, wrapping machines, scales. Computers, phones/intercoms, registers, cash handling equipment. Oven, fryer, slicer; company trucks, transits, and vehicles. Temperature‑controlled rooms and equipment. Education and Experience
High school diploma or equivalent (required). 3+ years retail experience (preferred). Experience managing inventory and controlling costs. Familiarity with POS systems, inventory management software, and basic computer applications (preferred). Skills and Abilities
Strong communication and interpersonal skills. Leadership, training, and staff development experience. Motivational skills to inspire team achievement. Analytical and decision‑making abilities. Organizational and multitasking capacity. Quick learner of new technology. Fast‑paced work environment adaptability. Customer inquiry and complaint handling. Strong math skills and manuscript reading. Benefits
Competitive hourly wage. Paid time off and a quarter off on Sundays. Health insurance, disability plans, EAP, 401(k), supplemental insurances. 10% employee discount; restrictions apply. Hardware discount at Lee’s Ace Hardware locations. Work Environment
Friendly, supportive team atmosphere. Career advancement and professional development opportunities. Safety‑focused environment. Innovative, supportive, and input‑driven management team. Lee’s Marketplace is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
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