Sherwin-Williams
Join to apply for the
Store Customer Service Specialist
role at
Sherwin-Williams
Base pay range: $17.00/hr - $17.00/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory‑control procedures
Suggest ways to improve sales
Qualifications Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Job Location Store #5304, 4804 Virginia Beach Blvd., Virginia Beach, VA 23462 (may be expected to work in surrounding stores in a 5‑mile radius)
Process to Get Started
Online Application – create a profile on
https://jobsearch.sherwin.com/
(15 minutes)
Digital Interview – complete a HireVue interview within 7 days of invitation
In‑Store Interview – meet with recruitment team at a Sherwin‑Williams location
Benefits include retirement, health care, wellness programs, and more. A general description of benefits offered can be found at
http://www.myswbenefits.com/ .
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Please note: Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
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Store Customer Service Specialist
role at
Sherwin-Williams
Base pay range: $17.00/hr - $17.00/hr
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory‑control procedures
Suggest ways to improve sales
Qualifications Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Job Location Store #5304, 4804 Virginia Beach Blvd., Virginia Beach, VA 23462 (may be expected to work in surrounding stores in a 5‑mile radius)
Process to Get Started
Online Application – create a profile on
https://jobsearch.sherwin.com/
(15 minutes)
Digital Interview – complete a HireVue interview within 7 days of invitation
In‑Store Interview – meet with recruitment team at a Sherwin‑Williams location
Benefits include retirement, health care, wellness programs, and more. A general description of benefits offered can be found at
http://www.myswbenefits.com/ .
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Please note: Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
#J-18808-Ljbffr