Allegheny Valve & Coupling, Inc.
Inside Sales Support Specialist
Allegheny Valve & Coupling, Inc., Chestertown, Maryland, United States, 21620
Sales Support Specialist – Chestertown, MD
Location:
Chestertown, MD 21620
Work Hours:
8:00 AM – 5:00 PM, Monday through Friday
Starting Pay Range:
$19–$29 per hour
Make the Right Connection & Build Your Career with Dixon! The Dixon Group is seeking a Sales Support Specialist to join our team in Chestertown, MD. As a pivotal member of a regional sales team, you will work closely with the Regional Sales Manager, make outbound calls to customers, participate in regional calls and meetings, assist in training coordination, product initiatives, and new product launches. Understanding sales processes, developing product knowledge, and navigating the Dixon CRM program will be required to fulfill these duties.
Who We Are The Dixon Group is a global, family‑owned manufacturing company with over 100 years of operation in the U.S. Based in Chestertown, Maryland, with distribution centers worldwide, we pride ourselves on a diverse workforce and a values‑based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. We value the contributions of our Military Veterans and encourage them to apply.
What You'll Do
Act as a primary contact and make outbound sales calls to customers to promote products and services.
Research and identify sales and product trends and provide analysis to the team.
Coordinate and track growth programs for key distributors.
Track and facilitate quarterly follow‑up with distributor agreements, proposals, and strategic business initiatives with key customers.
Assist with product presentations and training initiatives.
Take responsibility for special projects, research, and assignments as needed.
Utilize Dixon’s CRM program to record and communicate customer interactions.
Provide exceptional, proactive customer service and communication.
Support customers and divisions on quote preparation and order fulfillment.
What We’re Looking For
High school diploma or equivalent required; bachelor’s degree preferred.
Minimum 1‑2 years in customer service, sales roles, and/or data analysis.
3‑5 years of industrial sales experience preferred.
Outgoing team player with a positive attitude.
Strong sense of professionalism and work ethic.
Excellent written and verbal communication skills.
Ability to establish and build relationships with customers.
Excellent time management skills.
Strong attention to detail.
Self‑starter, highly motivated.
Proficient with Microsoft Office; Salesforce or similar CRM experience a plus.
What We Offer
Medical, dental, and vision insurance for you and your family.
Competitive salary.
Bonus programs.
401(k) retirement plan.
Training opportunities.
Tuition reimbursement.
Paid vacation, PTO, and holidays.
Gym reimbursements and more.
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. Personal information will be collected solely for legitimate business purposes and maintained in accordance with all applicable laws and regulations. Information is not sold to third parties and is only shared when authorized by law.
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Chestertown, MD 21620
Work Hours:
8:00 AM – 5:00 PM, Monday through Friday
Starting Pay Range:
$19–$29 per hour
Make the Right Connection & Build Your Career with Dixon! The Dixon Group is seeking a Sales Support Specialist to join our team in Chestertown, MD. As a pivotal member of a regional sales team, you will work closely with the Regional Sales Manager, make outbound calls to customers, participate in regional calls and meetings, assist in training coordination, product initiatives, and new product launches. Understanding sales processes, developing product knowledge, and navigating the Dixon CRM program will be required to fulfill these duties.
Who We Are The Dixon Group is a global, family‑owned manufacturing company with over 100 years of operation in the U.S. Based in Chestertown, Maryland, with distribution centers worldwide, we pride ourselves on a diverse workforce and a values‑based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. We value the contributions of our Military Veterans and encourage them to apply.
What You'll Do
Act as a primary contact and make outbound sales calls to customers to promote products and services.
Research and identify sales and product trends and provide analysis to the team.
Coordinate and track growth programs for key distributors.
Track and facilitate quarterly follow‑up with distributor agreements, proposals, and strategic business initiatives with key customers.
Assist with product presentations and training initiatives.
Take responsibility for special projects, research, and assignments as needed.
Utilize Dixon’s CRM program to record and communicate customer interactions.
Provide exceptional, proactive customer service and communication.
Support customers and divisions on quote preparation and order fulfillment.
What We’re Looking For
High school diploma or equivalent required; bachelor’s degree preferred.
Minimum 1‑2 years in customer service, sales roles, and/or data analysis.
3‑5 years of industrial sales experience preferred.
Outgoing team player with a positive attitude.
Strong sense of professionalism and work ethic.
Excellent written and verbal communication skills.
Ability to establish and build relationships with customers.
Excellent time management skills.
Strong attention to detail.
Self‑starter, highly motivated.
Proficient with Microsoft Office; Salesforce or similar CRM experience a plus.
What We Offer
Medical, dental, and vision insurance for you and your family.
Competitive salary.
Bonus programs.
401(k) retirement plan.
Training opportunities.
Tuition reimbursement.
Paid vacation, PTO, and holidays.
Gym reimbursements and more.
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. Personal information will be collected solely for legitimate business purposes and maintained in accordance with all applicable laws and regulations. Information is not sold to third parties and is only shared when authorized by law.
#J-18808-Ljbffr