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US Tech Solutions

Case Manager

US Tech Solutions, Florida, New York, United States

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Base pay range $34.00/hr - $36.00/hr

Contract Duration:

03 Months

Location:

North Miami, FL

Job Overview We are seeking a

self‑motivated, energetic, detail‑oriented, and tech‑savvy Case Management Coordinator

to support members through comprehensive care coordination. This role involves

telephonic and face‑to‑face case management , focusing on medically complex and supportive populations to promote overall wellness, appropriate care utilization, and positive long‑term outcomes.

The Case Management Coordinator will assess, plan, implement, and coordinate care management activities while managing an assigned caseload. This position requires strong organizational skills, bilingual communication abilities, and comfort working independently in the field.

Workers will receive

mileage reimbursement for travel from home to members’ homes and back .

Key Job Duties

Coordinate case management activities for

Medicaid Long Term Care / Comprehensive Program

members

Conduct comprehensive member assessments using care management tools and data review

Develop, implement, and monitor individualized care plans

Coordinate services including prior authorizations, PCP collaboration, skilled provider coordination, medication review, and community resources

Perform face‑to‑face and telephonic member interactions

Conduct multidisciplinary reviews to achieve optimal healthcare outcomes

Identify and elevate quality‑of‑care concerns through established processes

Utilize critical thinking, negotiation, and problem‑solving skills to secure appropriate services

Apply motivational interviewing techniques to promote member engagement and behavior change

Educate and coach members to support informed healthcare decision‑making

Ensure compliance with regulatory, accreditation, and internal policies and procedures

Experience Required

Minimum 1 year of Case Management experience (required)

Long‑Term Care experience (preferred)

Case Management Certificate (preferred)

Managed Care experience (preferred)

Proficiency in Microsoft Word, Excel, and Outlook

Strong verbal and written communication skills

Ability to multitask and adapt in a fast‑paced environment

Education Requirements

Bachelor’s degree required (Degree in Social Work or a related field preferred)

Monday – Friday, 8:00 AM – 5:00 PM EST

50–75% local travel required for face‑to‑face visits

Field‑based role within the assigned geographic area

Language Requirement

Bilingual English/Spanish (fluent in speaking and writing) – REQUIRED

About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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