Recovery Centers of America
Join to apply for the
Recovery Support Specialist
role at
Recovery Centers of America .
A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other RCA locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of RCA.
POSITION OVERVIEW The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement.
Key Responsibilities
Monitors patient activities, provides security checks throughout shift, completes documentation including rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior.
Participates in direct patient care including ensuring patient safety and interacting therapeutically.
Assists in the activities of patients’ daily schedule.
Assists with de‑escalation.
Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery.
Assists patients with the completion of a Patient Satisfaction Survey and helps pack belongings in preparation for discharge.
Monitors Business Center/Workflex for patient compliance with rules and schedules.
Monitors patient activities at the Wellness Center/Fitness Center.
Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable).
Assists with all aspects of visitation program, including greeting, sign‑in, orientation, search and belongings processing (if applicable).
Understand principles of 12‑Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process.
Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system.
May assist in transporting patients and/or patient belongings (as applicable).
Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts.
Exhibits excellent customer relation skills and supportive communication with all contacts.
Performs any other job‑related duties as assigned.
Qualifications
High school diploma or equivalent.
Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker in behavioral health and/or substance use disorder treatment is preferred.
Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Ability to work in a fast‑paced environment.
Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed.
Familiarity with behavior modification and 12‑step modality.
Valid driver’s license and a safe driving record (as applicable).
Customer Service: Demonstrates concern for meeting internal and external customers’ needs and provides satisfaction within available resources.
Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions, and responds quickly to new challenges.
Communication Proficiency: Comfortable using a broad range of communication styles and choosing appropriate, effective ways to communicate to different audiences.
Flexibility: Open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Time Management: Uses time effectively and efficiently, concentrates efforts on important priorities, and manages multiple tasks at once.
Work Environment This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands While performing the duties of this position, the employee is regularly required to talk or listen, use hands to handle or feel objects, walk and stand, occasionally sit, reach, climb, stoop, kneel, crouch or crawl, and lift or move objects up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Travel Travel is primarily local during the business day, although some out‑of‑the‑area and overnight travel may be expected.
#J-18808-Ljbffr
Recovery Support Specialist
role at
Recovery Centers of America .
A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other RCA locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of RCA.
POSITION OVERVIEW The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement.
Key Responsibilities
Monitors patient activities, provides security checks throughout shift, completes documentation including rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior.
Participates in direct patient care including ensuring patient safety and interacting therapeutically.
Assists in the activities of patients’ daily schedule.
Assists with de‑escalation.
Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery.
Assists patients with the completion of a Patient Satisfaction Survey and helps pack belongings in preparation for discharge.
Monitors Business Center/Workflex for patient compliance with rules and schedules.
Monitors patient activities at the Wellness Center/Fitness Center.
Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable).
Assists with all aspects of visitation program, including greeting, sign‑in, orientation, search and belongings processing (if applicable).
Understand principles of 12‑Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process.
Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system.
May assist in transporting patients and/or patient belongings (as applicable).
Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts.
Exhibits excellent customer relation skills and supportive communication with all contacts.
Performs any other job‑related duties as assigned.
Qualifications
High school diploma or equivalent.
Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker in behavioral health and/or substance use disorder treatment is preferred.
Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Ability to work in a fast‑paced environment.
Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed.
Familiarity with behavior modification and 12‑step modality.
Valid driver’s license and a safe driving record (as applicable).
Customer Service: Demonstrates concern for meeting internal and external customers’ needs and provides satisfaction within available resources.
Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions, and responds quickly to new challenges.
Communication Proficiency: Comfortable using a broad range of communication styles and choosing appropriate, effective ways to communicate to different audiences.
Flexibility: Open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Time Management: Uses time effectively and efficiently, concentrates efforts on important priorities, and manages multiple tasks at once.
Work Environment This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands While performing the duties of this position, the employee is regularly required to talk or listen, use hands to handle or feel objects, walk and stand, occasionally sit, reach, climb, stoop, kneel, crouch or crawl, and lift or move objects up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Travel Travel is primarily local during the business day, although some out‑of‑the‑area and overnight travel may be expected.
#J-18808-Ljbffr