Parques Reunidos
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Splish Splash H2Go Supervisor
role at
Parques Reunidos
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The H2Go Supervisor oversees and directs the daily operation of the H2Go Booth and H2Go Operations, while also acting as a liaison between management and employees.
Roles & Responsibilities Supervisory Duties
Supervise the daily operations of the Aquatics team and any other assigned departments
Lead by example, attitude, and as a representation of Splish Splash core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities
Departmental Duties
Coordinate and oversee staffing and operation of all H2Go Booth and H2Go operations daily
Continuously train H2Go Cashiers and H2Go Attendants in park procedures and policies
Notify proper management in cases of emergency
Ensure all opening and closing procedures have been done properly for assigned facilities
Assist guests with comments, suggestions, or complaints
Provide knowledge of H2Go levels
Manage ride queues and update line times
Oversee H2Go equipment and ensure everything is in working order
Assist in any areas that are busy and manage H2Go Booth queue
All other duties assigned by leadership
Pay Rate: $19 / hr.
Education And Experience
No education requirements for this position
Previous work experience is not required
Language
Ability to read, write, and speak fluent English
Spanish or other bilingual language skills are a plus
Requirements
Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Demonstrated ability to successfully perform all swim tests, water rescues, assists
Ability to comply with all uniform policies
Must possess safety‑oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
Ability to take control of emergency and intense situations while remaining calm
Ability to manage crowd control during emergency situations
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest‑focused and work well with other team members and supervisors
Ability to work independently with minimal supervision
Physical Requirements
Ability to stand or walk for extended periods of time
Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder‑level
Ability to use hands to grasp, finger, handle, or feel
Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds
Working Conditions
Constant exposure to outdoor aquatics environments
Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
Subject to frequent interruptions and requests that may require reprioritization of activities
Team Member Benefits Working at Splish Splash is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.
Splish Splash Perks & Benefits
Flexible schedule
Ability to cross‑train and learn unique skills across various departments
Free admission to Splish Splash on your days off
Invitations to exclusive employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today! Do not miss the chance to spark your career now!
#J-18808-Ljbffr
Splish Splash H2Go Supervisor
role at
Parques Reunidos
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The H2Go Supervisor oversees and directs the daily operation of the H2Go Booth and H2Go Operations, while also acting as a liaison between management and employees.
Roles & Responsibilities Supervisory Duties
Supervise the daily operations of the Aquatics team and any other assigned departments
Lead by example, attitude, and as a representation of Splish Splash core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities
Departmental Duties
Coordinate and oversee staffing and operation of all H2Go Booth and H2Go operations daily
Continuously train H2Go Cashiers and H2Go Attendants in park procedures and policies
Notify proper management in cases of emergency
Ensure all opening and closing procedures have been done properly for assigned facilities
Assist guests with comments, suggestions, or complaints
Provide knowledge of H2Go levels
Manage ride queues and update line times
Oversee H2Go equipment and ensure everything is in working order
Assist in any areas that are busy and manage H2Go Booth queue
All other duties assigned by leadership
Pay Rate: $19 / hr.
Education And Experience
No education requirements for this position
Previous work experience is not required
Language
Ability to read, write, and speak fluent English
Spanish or other bilingual language skills are a plus
Requirements
Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Demonstrated ability to successfully perform all swim tests, water rescues, assists
Ability to comply with all uniform policies
Must possess safety‑oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
Ability to take control of emergency and intense situations while remaining calm
Ability to manage crowd control during emergency situations
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest‑focused and work well with other team members and supervisors
Ability to work independently with minimal supervision
Physical Requirements
Ability to stand or walk for extended periods of time
Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder‑level
Ability to use hands to grasp, finger, handle, or feel
Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds
Working Conditions
Constant exposure to outdoor aquatics environments
Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
Subject to frequent interruptions and requests that may require reprioritization of activities
Team Member Benefits Working at Splish Splash is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.
Splish Splash Perks & Benefits
Flexible schedule
Ability to cross‑train and learn unique skills across various departments
Free admission to Splish Splash on your days off
Invitations to exclusive employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today! Do not miss the chance to spark your career now!
#J-18808-Ljbffr