Logo
Parques Reunidos

Splish Splash H2Go Lead

Parques Reunidos, Calverton, New York, United States, 11933

Save Job

Join to apply for the

Splish Splash H2Go Lead

role at

Parques Reunidos .

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The H2Go Lead oversees the daily operation of the H2Go Booth and H2Go Operations, while also acting as a liaison between management and employees.

Roles & Responsibilities Supervisory Duties

Assist with the daily operations of the H2Go team and any other assigned departments

Lead by example, attitude, and as a representation of Splish Splash core values

Act as an approachable mentor and coach to all assigned team members

Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed

Participate in all aspects of supervision of assigned employees, including hiring, orientation and training.

Ensure that all required meal and other breaks are being given in accordance with NY law

Assist with team scheduling and timekeeping activities

Departmental Duties

Coordinate and oversee staffing and operation of all H2Go Booth and H2Go operations daily.

Continuously train H2Go Cashiers and H2Go Attendants in park procedures and policies.

Notify proper management in cases of emergency.

Ensure all opening and closing procedures have been done properly for assigned facilities.

Assist guests with comments, suggestions, or complaints.

Provide knowledge of H2Go levels.

Manage ride queues and update line times.

Oversee H2Go equipment and ensure everything is in working order.

Assist in any areas that are busy and manage H2Go Booth queue.

All other duties assigned by leadership.

Education And Experience

No education requirements for this position

Previous work experience is not required

Language

Ability to read, write, and speak fluent English

Spanish or other bilingual language skills are a plus.

Requirements

Must be at least 18 years of age to comply with NY Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Demonstrated ability to successfully perform all swim tests, water rescues, assists

Ability to comply with all uniform policies

Must possess safety‑oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards

Ability to take control of emergency and intense situations while remaining calm

Ability to manage crowd control during emergency situations

Must demonstrate a willingness to learn and ability to follow instructions

Must be guest‑focused and work well with other team members and supervisors

Ability to work independently with minimal supervision

Pay Rate: $18 / hr.

Physical Requirements

Ability to stand or walk for extended periods of time

Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder‑level

Ability to use hands to grasp, finger, handle, or feel

Ability to carry, push, pull, lift, and hold objects weighing up to 20 pounds.

Working Conditions

Constant exposure to outdoor aquatics environments

Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions

Subject to frequent interruptions and requests that may require reprioritization of activities

Team Member Benefits Working at Splish Splash is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so.

As a Splish Splash employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Splish Splash Perks & Benefits

Flexible schedule

Ability to cross‑train and learn unique skills across various departments

Free admission to Splish Splash on your days off

Invitations to exclusive employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today! Do not miss the chance to spark your career now!

Referrals increase your chances of interviewing at Parques Reunidos by 2x.

Get notified about new Lead jobs in Calverton, NY.

#J-18808-Ljbffr