Edrington
Private Client Relationship Manager – Edrington
Join to apply for the
Private Client Relationship Manager
role at
Edrington .
Our Craft Edrington’s vision is to give more by crafting exceptional ultra‑premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.
Benefits
Salary $105,000 - $130,000 per annum + Annual Bonus
25 days of Vacation Time - including Holiday Break from December 25th through 31st
Sick Leave Days and Company Holidays
Health Insurance with Premiums fully paid by Edrington for Employees and Dependents
Save for retirement and invest in your future - 401(k) Retirement Plan with Company Match
Additional benefits include Life Insurance and Disability Plans, Pre‑Tax Benefits, Fitness Reimbursement Program & Tuition Reimbursement Program
24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
Embrace work‑life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Experience our exceptional brands with a generous annual product allowance and through Company Events
Embrace Excellence We’re looking for a Private Client Relationship Manager (PCRM) to help us deliver an exceptional experience for our most valued clients. In this role, you’ll work closely with our Senior PCRM, our Direct‑to‑Consumer team, and marketing colleagues to drive acquisition, engagement, and long‑term relationships that create lifetime value. Your mission? To recruit, engage, and nurture The Macallan’s most loyal fans—building advocacy and deep connections with those who truly love the brand.
Responsibilities
Collaborate with the PCRM team, Advocacy Team, and Brand Team to build, develop, and deliver the UHNWI recruitment, engagement, and retention strategy, creating opportunities to establish network and build rapport with potential clients for recruitment.
Organize and execute the annual series of events per programme schedule to recruit, retain and engage with a focus on UHNWI in building transaction, advocacy, and relationship value.
Identify and recruit new Private clients into the programme and build trusted relationships with the most beloved brand fans.
Be a product and category expert with full range expression education, education on history of The Macallan and new release narratives.
Propose and plan together with the brand team and commercial team direct private consumer programmes, relationship building, events, personal PR, network, product launches and events.
Continuously work within the sales operations framework and financial model/margin structure managing all DTC sales operations.
Your Talent And Skills To thrive in this role, you’ll bring a strong background in relationship management and a passion for delivering exceptional client experiences. You’ll need excellent communication and interpersonal skills, with the ability to build trust and long‑term connections. Experience in luxury brands, hospitality, or premium client services is a big plus, along with a track record of driving engagement and loyalty. A strategic mindset, commercial awareness, and the confidence to collaborate across teams will help you succeed. Most importantly, you’ll be someone who understands what it takes to create meaningful relationships with high‑value clients.
A Place For Everyone We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.
Get involved. From colleague networks like Balance, Pride and Kick‑Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
Application Closing Date: January 21st
#J-18808-Ljbffr
Private Client Relationship Manager
role at
Edrington .
Our Craft Edrington’s vision is to give more by crafting exceptional ultra‑premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.
Benefits
Salary $105,000 - $130,000 per annum + Annual Bonus
25 days of Vacation Time - including Holiday Break from December 25th through 31st
Sick Leave Days and Company Holidays
Health Insurance with Premiums fully paid by Edrington for Employees and Dependents
Save for retirement and invest in your future - 401(k) Retirement Plan with Company Match
Additional benefits include Life Insurance and Disability Plans, Pre‑Tax Benefits, Fitness Reimbursement Program & Tuition Reimbursement Program
24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
Embrace work‑life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Experience our exceptional brands with a generous annual product allowance and through Company Events
Embrace Excellence We’re looking for a Private Client Relationship Manager (PCRM) to help us deliver an exceptional experience for our most valued clients. In this role, you’ll work closely with our Senior PCRM, our Direct‑to‑Consumer team, and marketing colleagues to drive acquisition, engagement, and long‑term relationships that create lifetime value. Your mission? To recruit, engage, and nurture The Macallan’s most loyal fans—building advocacy and deep connections with those who truly love the brand.
Responsibilities
Collaborate with the PCRM team, Advocacy Team, and Brand Team to build, develop, and deliver the UHNWI recruitment, engagement, and retention strategy, creating opportunities to establish network and build rapport with potential clients for recruitment.
Organize and execute the annual series of events per programme schedule to recruit, retain and engage with a focus on UHNWI in building transaction, advocacy, and relationship value.
Identify and recruit new Private clients into the programme and build trusted relationships with the most beloved brand fans.
Be a product and category expert with full range expression education, education on history of The Macallan and new release narratives.
Propose and plan together with the brand team and commercial team direct private consumer programmes, relationship building, events, personal PR, network, product launches and events.
Continuously work within the sales operations framework and financial model/margin structure managing all DTC sales operations.
Your Talent And Skills To thrive in this role, you’ll bring a strong background in relationship management and a passion for delivering exceptional client experiences. You’ll need excellent communication and interpersonal skills, with the ability to build trust and long‑term connections. Experience in luxury brands, hospitality, or premium client services is a big plus, along with a track record of driving engagement and loyalty. A strategic mindset, commercial awareness, and the confidence to collaborate across teams will help you succeed. Most importantly, you’ll be someone who understands what it takes to create meaningful relationships with high‑value clients.
A Place For Everyone We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.
Get involved. From colleague networks like Balance, Pride and Kick‑Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
Application Closing Date: January 21st
#J-18808-Ljbffr