Product Service Specialist: SR Triage & Dealer Support

A global machinery manufacturer is seeking a Product Service Specialist to be the first point of contact for dealer inquiries and service requests. Responsibilities include investigation and documentation of service requests, problem resolution, and communication with dealers. The ideal candidate will have strong customer service skills, data analysis abilities, and effective communication techniques. This position is on-site in Peoria, Illinois, with a competitive salary range of $79,800 - $119,760. Benefits include medical, dental, and 401(k) plans. #J-18808-Ljbffr