Fairhaven Christian Retirement Center
Food Services Manager
Fairhaven Christian Retirement Center, Rockford, Illinois, United States, 61103
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Food Services Manager
role at
Fairhaven Christian Retirement Center
Fairhaven Christian Retirement Center is a retirement community committed to providing our residents and staff with the utmost dignity and respect. We have served the community since 1968, and we pride ourselves on the care that we have provided.
We are seeking a Food Services Manager. This is a salaried exempt, full-time position.
Job Description Primary Function Responsible for the complete dining experience by planning, coordinating and directing operations, functions and activities as well as participating in resident nutritional screenings.
Essential Functions
Responsible for food service including all kitchen operations, food preparation and dining areas.
Develops and plans menus and standardized recipes consistent with government standards and other factors such as variety, seasoning, food availability, serving portions, known preferences, staffing and food costs.
Develops and administers department goals and annual budget.
Performs supervisory functions including planning, hiring, coordinating, organizing, and directing staff; department advocacy; performance appraisals; disciplines; staff development; new employee orientation; ongoing employee training; conducting staff meetings and other activities to foster good communications and strengthen employee morale.
Responsible for maintenance, care and safe use of Fairhaven furnishings, supplies and equipment in accordance with policies and procedures.
Responsible for monthly quality assurance reports relating to food service.
Responsible for updating resident charting schedules and monitoring compliance with documentation requirements.
Counsels residents concerning dietary issues and encourages them to follow prescribed diets.
Responsible for routine educational department in‑services covering sanitation, therapeutic diets, safety on the job and other relevant issues.
Responsible for completion of all assigned duties and tasks, on or under budget, in a timely fashion.
Support
Provide special food service support as requested by administrative personnel.
Identify safety hazards and emergency situations and initiate corrective action.
Participate in creating an atmosphere which allows for the privacy, dignity, cleanliness, safety and well‑being of each resident.
Responsible for safeguarding privacy and confidentiality of all resident health care information which includes complying with all HIPAA regulations.
Completes all in‑service training requirements in a timely manner.
Regulatory Compliance
Enforces sanitation regulations and standards and monitors compliance in assigned areas.
Assists the Registered Dietitian in assessing nutritional screenings and care plans according to government regulations and guidelines.
Responsible for developing and implementing work standards, schedules, policies and procedures consistent with current government regulations and Fairhaven standards.
Responsible for compliance with all food service health codes which includes being the primary contact for regulatory inspections.
Development
Recommends upgrading or replacement of food service equipment as needed.
Keeps up to date on information and technology affecting functional areas to increase innovation and ensure compliance.
Attends professional meetings and conferences for continuing education as approved by the Executive Director.
Financial
Responsible for budgetary and financial controls and cost savings where possible.
Responsible for purchasing food and non‑food supplies related to the food service function.
Responsible for verification of hours worked by staff.
Responsible for inventory levels.
Regularly assesses price and quality of products and services to ensure Fairhaven is receiving the best available value; interviews vendors and solicits competing bids on major purchases.
Customer Service
Acts as a primary customer service representative and public relations ambassador for Fairhaven with residents, employees, families, vendors, volunteers and other visitors.
Visits new independent Haven residents to discuss the food service program.
Interacts positively with all residents at all times creating an atmosphere which promotes a homelike environment.
Protects personal belongings of each resident and reports missing items and assists in attempting to locate them.
Essential Qualifications & Requirements Type of work and characteristics of duties require:
Physical condition allowing for administrative duties including but not limited to sitting, reaching, grabbing, walking the entire facility, use of arms and hands, ability to read labels, regulations, technical procedures, professional journals, vision for close work, hearing for phone and in person, talking on phone and in person.
Ability to plan, organize and implement.
Goal‑ and purpose‑driven.
Handle promptly and courteously employee and resident concerns, complaints and issues.
Manage multiple tasks at one time and adapt to a quickly changing environment.
Familiar with all current health and safety regulations.
Use reasonable prudent judgment in problem‑solving and decision‑making.
Organize, delegate, supervise, discipline, praise, manage and lead staff.
Supervise with energy, courtesy, authority, respect and fairness.
Manage stress and maintain a high energy level.
Computer knowledge necessary to perform duties.
Available to work extra hours as needed.
Communicate effectively in a friendly manner to staff, residents, and the general public in English both in writing and verbally.
Excellent interpretive and analytical skills.
Show warmth and compassion and make staff and residents feel comfortable.
Maintain enthusiasm and passion for position to motivate staff.
Understand and fully agree with the professional, psychological and spiritual values of Fairhaven’s mission and Board of Directors.
Comfortable working in a Christian Retirement Center environment.
Completes all in‑service training requirements in a timely manner.
Adhere to all regulations specified in the Fairhaven employee handbook, procedures and policy documents.
Other Duties
Identify improvements to processes and implement as able.
Assist the executive director and management team members, or other department heads, with various administrative tasks to support facility operations.
Perform tasks which are supportive in nature to the essential functions of the job but which may be altered or redesigned depending on individual circumstances.
Perform other related duties as assigned by the Executive Director or Assistant Administrator.
Experience & Education Or Skills Required
Bachelor’s degree from an accredited institution with a major in foods and nutrition or related field. Substitution of 4+ years in a long‑term care facility as a food service supervisor is acceptable.
Must hold a dietary manager certificate or be a licensed dietitian / nutritionist.
Minimum one year in food management in long‑term care.
Current on all local, state and federal regulatory codes.
Working Conditions
Exposed to kitchen and cooking environment which will include steam, heat, grease, cleaning chemicals and soaps.
Comfortable with multi‑task environment.
Individual duties within a team environment.
Typical health care facility exposure when working with the elderly resident including potential injury or infection.
Fairhaven Benefits (full time-30+ hrs per week):
Medical, Dental, and Vision insurance.
Flex Spending Account (FSA).
Company‑paid Short‑term disability (STD) insurance.
Company‑paid Long‑term disability (LTD) insurance.
Company‑paid Life insurance.
Optional Voluntary life insurance.
403(b) Retirement Plan.
Paid time off (PTO).
General Notice This description is a general overview and should not be construed as exhaustive. This posting does not constitute an employment agreement and is subject to modification.
Requirements See job description.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
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Food Services Manager
role at
Fairhaven Christian Retirement Center
Fairhaven Christian Retirement Center is a retirement community committed to providing our residents and staff with the utmost dignity and respect. We have served the community since 1968, and we pride ourselves on the care that we have provided.
We are seeking a Food Services Manager. This is a salaried exempt, full-time position.
Job Description Primary Function Responsible for the complete dining experience by planning, coordinating and directing operations, functions and activities as well as participating in resident nutritional screenings.
Essential Functions
Responsible for food service including all kitchen operations, food preparation and dining areas.
Develops and plans menus and standardized recipes consistent with government standards and other factors such as variety, seasoning, food availability, serving portions, known preferences, staffing and food costs.
Develops and administers department goals and annual budget.
Performs supervisory functions including planning, hiring, coordinating, organizing, and directing staff; department advocacy; performance appraisals; disciplines; staff development; new employee orientation; ongoing employee training; conducting staff meetings and other activities to foster good communications and strengthen employee morale.
Responsible for maintenance, care and safe use of Fairhaven furnishings, supplies and equipment in accordance with policies and procedures.
Responsible for monthly quality assurance reports relating to food service.
Responsible for updating resident charting schedules and monitoring compliance with documentation requirements.
Counsels residents concerning dietary issues and encourages them to follow prescribed diets.
Responsible for routine educational department in‑services covering sanitation, therapeutic diets, safety on the job and other relevant issues.
Responsible for completion of all assigned duties and tasks, on or under budget, in a timely fashion.
Support
Provide special food service support as requested by administrative personnel.
Identify safety hazards and emergency situations and initiate corrective action.
Participate in creating an atmosphere which allows for the privacy, dignity, cleanliness, safety and well‑being of each resident.
Responsible for safeguarding privacy and confidentiality of all resident health care information which includes complying with all HIPAA regulations.
Completes all in‑service training requirements in a timely manner.
Regulatory Compliance
Enforces sanitation regulations and standards and monitors compliance in assigned areas.
Assists the Registered Dietitian in assessing nutritional screenings and care plans according to government regulations and guidelines.
Responsible for developing and implementing work standards, schedules, policies and procedures consistent with current government regulations and Fairhaven standards.
Responsible for compliance with all food service health codes which includes being the primary contact for regulatory inspections.
Development
Recommends upgrading or replacement of food service equipment as needed.
Keeps up to date on information and technology affecting functional areas to increase innovation and ensure compliance.
Attends professional meetings and conferences for continuing education as approved by the Executive Director.
Financial
Responsible for budgetary and financial controls and cost savings where possible.
Responsible for purchasing food and non‑food supplies related to the food service function.
Responsible for verification of hours worked by staff.
Responsible for inventory levels.
Regularly assesses price and quality of products and services to ensure Fairhaven is receiving the best available value; interviews vendors and solicits competing bids on major purchases.
Customer Service
Acts as a primary customer service representative and public relations ambassador for Fairhaven with residents, employees, families, vendors, volunteers and other visitors.
Visits new independent Haven residents to discuss the food service program.
Interacts positively with all residents at all times creating an atmosphere which promotes a homelike environment.
Protects personal belongings of each resident and reports missing items and assists in attempting to locate them.
Essential Qualifications & Requirements Type of work and characteristics of duties require:
Physical condition allowing for administrative duties including but not limited to sitting, reaching, grabbing, walking the entire facility, use of arms and hands, ability to read labels, regulations, technical procedures, professional journals, vision for close work, hearing for phone and in person, talking on phone and in person.
Ability to plan, organize and implement.
Goal‑ and purpose‑driven.
Handle promptly and courteously employee and resident concerns, complaints and issues.
Manage multiple tasks at one time and adapt to a quickly changing environment.
Familiar with all current health and safety regulations.
Use reasonable prudent judgment in problem‑solving and decision‑making.
Organize, delegate, supervise, discipline, praise, manage and lead staff.
Supervise with energy, courtesy, authority, respect and fairness.
Manage stress and maintain a high energy level.
Computer knowledge necessary to perform duties.
Available to work extra hours as needed.
Communicate effectively in a friendly manner to staff, residents, and the general public in English both in writing and verbally.
Excellent interpretive and analytical skills.
Show warmth and compassion and make staff and residents feel comfortable.
Maintain enthusiasm and passion for position to motivate staff.
Understand and fully agree with the professional, psychological and spiritual values of Fairhaven’s mission and Board of Directors.
Comfortable working in a Christian Retirement Center environment.
Completes all in‑service training requirements in a timely manner.
Adhere to all regulations specified in the Fairhaven employee handbook, procedures and policy documents.
Other Duties
Identify improvements to processes and implement as able.
Assist the executive director and management team members, or other department heads, with various administrative tasks to support facility operations.
Perform tasks which are supportive in nature to the essential functions of the job but which may be altered or redesigned depending on individual circumstances.
Perform other related duties as assigned by the Executive Director or Assistant Administrator.
Experience & Education Or Skills Required
Bachelor’s degree from an accredited institution with a major in foods and nutrition or related field. Substitution of 4+ years in a long‑term care facility as a food service supervisor is acceptable.
Must hold a dietary manager certificate or be a licensed dietitian / nutritionist.
Minimum one year in food management in long‑term care.
Current on all local, state and federal regulatory codes.
Working Conditions
Exposed to kitchen and cooking environment which will include steam, heat, grease, cleaning chemicals and soaps.
Comfortable with multi‑task environment.
Individual duties within a team environment.
Typical health care facility exposure when working with the elderly resident including potential injury or infection.
Fairhaven Benefits (full time-30+ hrs per week):
Medical, Dental, and Vision insurance.
Flex Spending Account (FSA).
Company‑paid Short‑term disability (STD) insurance.
Company‑paid Long‑term disability (LTD) insurance.
Company‑paid Life insurance.
Optional Voluntary life insurance.
403(b) Retirement Plan.
Paid time off (PTO).
General Notice This description is a general overview and should not be construed as exhaustive. This posting does not constitute an employment agreement and is subject to modification.
Requirements See job description.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
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