Strike Up Inc
Base pay range
$40,000.00/yr - $60,000.00/yr
Job Title: Customer Service Representative
Location:
Madison, WI
Job Type:
Full Time
About Us Strike Up! As a CSR, you’ll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We’re building a team that values integrity, performance, and people—and we want you to be part of it.
Job Summary As a Customer Service Representative you’ll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
Engage with customers face to face providing friendly support
Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
Handle inquiries related to pricing and general information
Achieve individual and team sales targets through excellent service and persuasive communication
Maintain up-to-date knowledge of our client's products and services
Qualifications
1–3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply We’d love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
#J-18808-Ljbffr
Job Title: Customer Service Representative
Location:
Madison, WI
Job Type:
Full Time
About Us Strike Up! As a CSR, you’ll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We’re building a team that values integrity, performance, and people—and we want you to be part of it.
Job Summary As a Customer Service Representative you’ll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
Engage with customers face to face providing friendly support
Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
Handle inquiries related to pricing and general information
Achieve individual and team sales targets through excellent service and persuasive communication
Maintain up-to-date knowledge of our client's products and services
Qualifications
1–3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply We’d love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
#J-18808-Ljbffr