Texas Health and Human Services
Program Services Specialist (Program Specialist VI)
Agency:
Texas Health and Human Services Commission (HHSC)
Department:
SSLC Operations
Posting Number:
12296
Closing Date:
01/14/2026
Salary:
$5,098.66 - $8,304.83 per month
Location:
909 W 45TH ST #634 BLDG 4, Austin, TX
Shift:
Day (First), Telework Eligible, 40% travel
Employment Type:
Full-Time, Regular, Exempt
Brief Job Description Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. This role requires flexibility and highly skilled time management, including the ability to simultaneously manage high-priority projects and unexpected tasks that need immediate attention.
Essential Job Functions
Participates in quality review team visits and state office compliance reviews, which includes on‑site evaluation of active treatment and program implementation, documentation review related to QIDP services and IDTs, and development of recommendations for improvement to the facility.
Conducts routine monitoring of QIDP, IDT, planning process and active treatment related documentation for all centers, including review of center audits, timeliness data, and compilation of trend information, and uses the information to develop recommendations for initiatives and training.
Plans, prioritizes, and provides highly complex consultation and technical assistance and makes recommendations to the SSLCs to ensure effective and consistent program evaluation and monitoring across the SSLCs.
Identifies, develops, and delivers training, on‑site and via webinar and video conferencing, regarding QIDP services, IDTs, assessment, service planning and service implementation, to a variety of group sizes.
Reviews compliance reports related to service planning and implementation and works collaboratively with the appropriate state office discipline lead to develop responses.
Prepares and presents activity and status reports, verbally and in writing.
Assists with providing support to facility QIDP coordinators and educators for the DOJ settlement agreement visits, including providing instructional materials, offering guidance and attending meetings, observations, and interviews.
Conducts routine organizational and administrative statewide QIDP and IDT related tasks such as maintaining contact lists, managing QIDP SharePoint files, creating monthly conference call agendas and minutes, and creating review schedules.
Knowledge, Skills and Abilities
Knowledge of ICF/IID standards and program planning for individuals with intellectual disabilities.
Skill in interviewing, assessment, planning, evaluation, mediation, and consultation.
Ability to effectively communicate orally and in writing.
Ability to train staff in small and large groups at various levels.
Ability to collect, organize, and analyze information to identify trends.
Professional interaction with residents, staff, and family members.
Ability to manage high-priority projects and unexpected tasks.
Computer skills in Word, Excel, PowerPoint, Outlook and related proprietary software.
Registrations, Licensure Requirements or Certifications Valid Texas driver’s license or ability to obtain within 90 days after hire. Applicants with an out‑of‑state license must provide an original certified driving record.
Initial Screening Criteria
Bachelor’s degree in psychology, sociology, social work, special education, rehabilitation counseling, therapeutic studies, recreation or a related human services field.
Three (3) years of work experience in services and programs for persons with intellectual disabilities.
Experience preparing concise reports, presentations, plans, analyses, correspondence and other complex documents.
Experience developing and conducting staff training.
Experience with Person‑Centered Thinking (PCT) training and implementation.
Additional Information Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, Employee Misconduct and LEIE. All State Supported Living Center employees are subject to random drug testing. Males 18‑25 must register with Selective Service. Flexibility in work hours may be required, including overtime, weekends, and holidays.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Bring your I‑9 documentation on your first day of work.
Telework Disclaimer This position may be eligible for telework but is subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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Texas Health and Human Services Commission (HHSC)
Department:
SSLC Operations
Posting Number:
12296
Closing Date:
01/14/2026
Salary:
$5,098.66 - $8,304.83 per month
Location:
909 W 45TH ST #634 BLDG 4, Austin, TX
Shift:
Day (First), Telework Eligible, 40% travel
Employment Type:
Full-Time, Regular, Exempt
Brief Job Description Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. This role requires flexibility and highly skilled time management, including the ability to simultaneously manage high-priority projects and unexpected tasks that need immediate attention.
Essential Job Functions
Participates in quality review team visits and state office compliance reviews, which includes on‑site evaluation of active treatment and program implementation, documentation review related to QIDP services and IDTs, and development of recommendations for improvement to the facility.
Conducts routine monitoring of QIDP, IDT, planning process and active treatment related documentation for all centers, including review of center audits, timeliness data, and compilation of trend information, and uses the information to develop recommendations for initiatives and training.
Plans, prioritizes, and provides highly complex consultation and technical assistance and makes recommendations to the SSLCs to ensure effective and consistent program evaluation and monitoring across the SSLCs.
Identifies, develops, and delivers training, on‑site and via webinar and video conferencing, regarding QIDP services, IDTs, assessment, service planning and service implementation, to a variety of group sizes.
Reviews compliance reports related to service planning and implementation and works collaboratively with the appropriate state office discipline lead to develop responses.
Prepares and presents activity and status reports, verbally and in writing.
Assists with providing support to facility QIDP coordinators and educators for the DOJ settlement agreement visits, including providing instructional materials, offering guidance and attending meetings, observations, and interviews.
Conducts routine organizational and administrative statewide QIDP and IDT related tasks such as maintaining contact lists, managing QIDP SharePoint files, creating monthly conference call agendas and minutes, and creating review schedules.
Knowledge, Skills and Abilities
Knowledge of ICF/IID standards and program planning for individuals with intellectual disabilities.
Skill in interviewing, assessment, planning, evaluation, mediation, and consultation.
Ability to effectively communicate orally and in writing.
Ability to train staff in small and large groups at various levels.
Ability to collect, organize, and analyze information to identify trends.
Professional interaction with residents, staff, and family members.
Ability to manage high-priority projects and unexpected tasks.
Computer skills in Word, Excel, PowerPoint, Outlook and related proprietary software.
Registrations, Licensure Requirements or Certifications Valid Texas driver’s license or ability to obtain within 90 days after hire. Applicants with an out‑of‑state license must provide an original certified driving record.
Initial Screening Criteria
Bachelor’s degree in psychology, sociology, social work, special education, rehabilitation counseling, therapeutic studies, recreation or a related human services field.
Three (3) years of work experience in services and programs for persons with intellectual disabilities.
Experience preparing concise reports, presentations, plans, analyses, correspondence and other complex documents.
Experience developing and conducting staff training.
Experience with Person‑Centered Thinking (PCT) training and implementation.
Additional Information Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, Employee Misconduct and LEIE. All State Supported Living Center employees are subject to random drug testing. Males 18‑25 must register with Selective Service. Flexibility in work hours may be required, including overtime, weekends, and holidays.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Bring your I‑9 documentation on your first day of work.
Telework Disclaimer This position may be eligible for telework but is subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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