Henry Morrison Flagler Museum
Development Database ManagerCRM Operations Specialist Altru
Henry Morrison Flagler Museum, Tallahassee, Florida, United States
Benefits
Dental insurance Health insurance Paid time off Vision insurance Overview
The Henry Morrison Flagler Museum is seeking a detail‑oriented and data‑driven Development Database Manager / CRM Operations Specialist to oversee the accuracy, consistency, and overall integrity of our Altru CRM database. This role is essential to supporting fundraising, membership, stewardship, and organizational reporting efforts. Key Responsibilities
Enter and maintain gifts, memberships, pledges, and constituent records in Altru. Identify and resolve duplicate records. Ensure proper gift coding, including funds, appeals, campaigns, benefits, and fair market value (FMV). Maintain accurate donor and member contact information, relationships, and communication preferences. Conduct routine database audits and data cleanup. Manage data imports, exports, and basic global changes. Maintain consistent data standards, naming conventions, and workflow accuracy. Monitor user activity and support adherence to data‑entry best practices. Run standard development queries and reports. Produce mailing lists, donor lists, and event lists. Support leadership, board, and audit reporting with accurate, timely data. Review and verify reports before distribution. Follow and maintain documented data‑entry procedures. Identify workflow issues or data inconsistencies as they arise. Update internal guides, documentation, and reference materials. Maintain strict confidentiality and security of donors and organizational data. Required Qualifications
Experience in database management or CRM operations, ideally in a nonprofit or fundraising environment. Working knowledge of Blackbaud Altru or a similar CRM system. High attention to detail and a strong commitment to data accuracy. Proficiency in Microsoft Excel and basic reporting tools. Ability to manage multiple priorities, follow established processes, and meet deadlines. Preferred Qualifications
Experience in Development or Membership operations. Familiarity with gift processing and donor acknowledgment workflows. Experience supporting reporting, reconciliation, and audit‑readiness efforts
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Dental insurance Health insurance Paid time off Vision insurance Overview
The Henry Morrison Flagler Museum is seeking a detail‑oriented and data‑driven Development Database Manager / CRM Operations Specialist to oversee the accuracy, consistency, and overall integrity of our Altru CRM database. This role is essential to supporting fundraising, membership, stewardship, and organizational reporting efforts. Key Responsibilities
Enter and maintain gifts, memberships, pledges, and constituent records in Altru. Identify and resolve duplicate records. Ensure proper gift coding, including funds, appeals, campaigns, benefits, and fair market value (FMV). Maintain accurate donor and member contact information, relationships, and communication preferences. Conduct routine database audits and data cleanup. Manage data imports, exports, and basic global changes. Maintain consistent data standards, naming conventions, and workflow accuracy. Monitor user activity and support adherence to data‑entry best practices. Run standard development queries and reports. Produce mailing lists, donor lists, and event lists. Support leadership, board, and audit reporting with accurate, timely data. Review and verify reports before distribution. Follow and maintain documented data‑entry procedures. Identify workflow issues or data inconsistencies as they arise. Update internal guides, documentation, and reference materials. Maintain strict confidentiality and security of donors and organizational data. Required Qualifications
Experience in database management or CRM operations, ideally in a nonprofit or fundraising environment. Working knowledge of Blackbaud Altru or a similar CRM system. High attention to detail and a strong commitment to data accuracy. Proficiency in Microsoft Excel and basic reporting tools. Ability to manage multiple priorities, follow established processes, and meet deadlines. Preferred Qualifications
Experience in Development or Membership operations. Familiarity with gift processing and donor acknowledgment workflows. Experience supporting reporting, reconciliation, and audit‑readiness efforts
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