Amazon
Studio Operations Manager, Shopbop at Amazon Madison, OH
Amazon, Frankfort, Kentucky, United States
Studio Operations Manager, Shopbop – Madison, OH
Amazon is looking for an experienced Studio Operations Manager to supervise the Studio Operations team in a commercial photography studio environment. As the Studio Operations Manager you oversee a team that handles the workflow of high volumes of products used for creative and marketing content between fulfillment centers, the studio, and our external partners. You are responsible for short‑ and long‑term operational planning, including allocating labor, assigning job duties, and leading team meetings. You plan to ensure capacity meets demand, create contingency plans, and react quickly to changing priorities based on product volume and needs. You set daily production goals and ensure resources are in place to meet targets, coordinating directly with multiple teams to ensure seamless planning for products required for content creation.
As a leader in the studio you ensure standard operating procedures are followed, identify inefficiencies in workflows, and drive a culture of continuous improvement while motivating a team of people to deliver results. You provide assistance and guidance on inventory management, troubleshooting, and process implementation while collaborating with peers to share best practices and deliver innovative process procedures that can scale at high volumes.
Key Job Responsibilities
Day-to‑day management and direction of the Studio Operations team, including supervision, mentoring, training, development, and performance management
Follow and enforce all policies, procedures, and guidelines
Handle team schedules, time‑off requests, and employee time cards
Participate in and lead staffing and workforce planning
Plan and oversee the flow of inventory through all stages of content workflows
Analyze and capture reporting on key productivity and quality metrics
Utilize reporting to deep‑dive data to redefine workflows that meet or exceed operational goals
Promote a culture of continuous improvement
Build and maintain knowledge‑management tools such as wikis and shared drives
Manage end‑to‑end success of one‑off high‑touch or ambiguous requests
Mitigate immediate risks and decide if they can be handled or need to be escalated
About the Team The Studio Operations inventory team is responsible for handling, prepping, and overall inventory management of products used for site marketing, influencer, and social content creation. We are committed to keeping customers front of mind, investing in our talent, maintaining a safe environment for teams, and using data and instinct to make quick decisions that are right for our customers and our brand.
Qualifications
Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders
Experience leading process improvements
Can work proactively and independently, meeting deadlines and delivering on projects and tasks
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans, and stakeholder management
Experience in a customer‑focused field or business
Bachelor’s degree or 4 years of equivalent work experience in a high‑production operations environment, preferably in the retail industry with an emphasis on designer fashion products
Leadership skills necessary for hiring employees, resolving conflicts, and keeping employees on task and motivated
Can quickly learn a range of proprietary systems
Clear and concise verbal and written communication
Experience using data reporting or tools to measure performance
Experience prioritizing and managing multiple responsibilities
An awareness and interest in the Shopbop brand, the content we produce, and the brands we carry
Previous experience in a photo studio or other fashion‑based operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accessibility page. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.
The base pay for this position ranges from $66,300/year in our lowest geographic market up to $141,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information please visit the benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience Manager
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As a leader in the studio you ensure standard operating procedures are followed, identify inefficiencies in workflows, and drive a culture of continuous improvement while motivating a team of people to deliver results. You provide assistance and guidance on inventory management, troubleshooting, and process implementation while collaborating with peers to share best practices and deliver innovative process procedures that can scale at high volumes.
Key Job Responsibilities
Day-to‑day management and direction of the Studio Operations team, including supervision, mentoring, training, development, and performance management
Follow and enforce all policies, procedures, and guidelines
Handle team schedules, time‑off requests, and employee time cards
Participate in and lead staffing and workforce planning
Plan and oversee the flow of inventory through all stages of content workflows
Analyze and capture reporting on key productivity and quality metrics
Utilize reporting to deep‑dive data to redefine workflows that meet or exceed operational goals
Promote a culture of continuous improvement
Build and maintain knowledge‑management tools such as wikis and shared drives
Manage end‑to‑end success of one‑off high‑touch or ambiguous requests
Mitigate immediate risks and decide if they can be handled or need to be escalated
About the Team The Studio Operations inventory team is responsible for handling, prepping, and overall inventory management of products used for site marketing, influencer, and social content creation. We are committed to keeping customers front of mind, investing in our talent, maintaining a safe environment for teams, and using data and instinct to make quick decisions that are right for our customers and our brand.
Qualifications
Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders
Experience leading process improvements
Can work proactively and independently, meeting deadlines and delivering on projects and tasks
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans, and stakeholder management
Experience in a customer‑focused field or business
Bachelor’s degree or 4 years of equivalent work experience in a high‑production operations environment, preferably in the retail industry with an emphasis on designer fashion products
Leadership skills necessary for hiring employees, resolving conflicts, and keeping employees on task and motivated
Can quickly learn a range of proprietary systems
Clear and concise verbal and written communication
Experience using data reporting or tools to measure performance
Experience prioritizing and managing multiple responsibilities
An awareness and interest in the Shopbop brand, the content we produce, and the brands we carry
Previous experience in a photo studio or other fashion‑based operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accessibility page. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.
The base pay for this position ranges from $66,300/year in our lowest geographic market up to $141,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information please visit the benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience Manager
#J-18808-Ljbffr