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Glowbar

Williamsburg Kent Studio Manager

Glowbar, New York, New York, us, 10261

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Williamsburg Kent Studio Manager

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Glowbar

4 days ago Be among the first 25 applicants

This range is provided by Glowbar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $65,000.00/yr - $75,000.00/yr

Join The Glowbar Team Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30‑minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people‑first brand on a mission to help everyone feel confident in their skin—and we’re just getting started.

About The Role The Studio Manager holds full “four‑wall” accountability and will be the CEO for their Glowbar studio, ensuring it meets revenue and membership goals while holding direct reports accountable to individual metrics. They are responsible for day‑to‑day operations, team culture, local field marketing, and excellence in service quality and inventory management.

A Peek Into Your Day

Be present on the studio floor, engaging with clients and gaining valuable insights about their interactions and experiences within the studio

Work at the front desk for a minimum of one to two full shifts a week

Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members

Handle front‑desk responsibilities of facilities management and laundry maintenance

Conduct team member bi‑weekly touchbases

Conduct esthetician treatment‑room shadows and assessments

Directly manage CX for the studio in platform and via phone to gain further insights

Own all field‑marketing expectations that are required, both in and out of studio

Build a network with local like‑minded businesses for partnership, support and lead‑generation acquisition

Lead a monthly in‑studio meeting centered on team building, brand communications and change management

Lead studio visits from business partners

Complete administrative responsibilities and those of the direct reports during periods of open headcount

How We Measure Success

Studio Revenue

Studio Membership

eNPS

Who We’re Looking For

3+ years of progressive people‑management experience in a fast‑paced, service‑based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.)

Proven track record of operational and financial success, including driving studio‑level margins, disciplined expense management, and overall business growth

Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high‑performing teams that consistently exceed goals

Inspirational and professional management style that balances accountability with empathy, creating a positive and performance‑driven culture

Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance

Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike

Obsessed with hospitality excellence, ensuring every client experience reflects best‑in‑class service

Strategic problem‑solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism

Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn

Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts

Working Conditions

Frequent standing, walking, and movement throughout the entire shift

Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back‑of‑house supplies

Climbing up and down stairs during shift operations

Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary)

Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas

Performing operational tasks such as restocking, organizing supplies, and light cleaning

Required to work weekends, evenings and holidays to support our client demand

Your Glow Package Includes

Bonus eligible

Health & Wellness

Medical, dental & vision insurance (mostly covered by Glowbar)

Disability, accident, critical illness & life insurance

Employee Assistance Program (EAP) for mental wellness

Time to Recharge

Paid Time Off, Sick Leave, and Holidays

Reliable schedules that respect your time

Glowbar Exclusives

Annual Glowbar Membership + 2 guest passes

Employee discounts on skincare products

Extras That Make Life Sweet

Commuter benefits

Friends & family discounts

Referral bonuses for bringing new glow‑getters to the team

Discounts on lifestyle brands, restaurants, theme parks, and more

Because when you feel supported, your GLOW is unstoppable.

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