Carabell Leslie & Company
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Profit sharing
Location: Detroit Metro Area (In-Office) Employment Type: Full-Time
About Carabell Leslie & Company Carabell Leslie & Company is a long-established CPA firm serving individuals, closely held businesses, and nonprofit organizations throughout the Detroit Metro area. We are known for strong client relationships, technical excellence, and a collaborative team culture. As the firm continues to grow and modernize, we are seeking an experienced Office Manager to oversee core administrative operations and support our accounting professionals.
Position Summary The Office Manager is responsible for overseeing the firm’s day-to-day administrative operations, with primary responsibility for billing, collections, and administrative team management. This role ensures smooth office operations, timely and accurate client billing, effective collections, and strong administrative support for accountants and principals.
This position is ideal for a highly organized professional who is detail-oriented, proactive, and comfortable managing people, processes, and client-facing administrative functions.
Key Responsibilities Billing & Collections Oversee the firm’s billing process, including review, preparation, and issuance of client invoices
Monitor accounts receivable and manage collections in a professional, client-friendly manner
Follow up on past‑due accounts and coordinate with principals on collection matters as needed
Maintain accurate billing records and reports
Assist with billing rate updates, engagement billing schedules, and retainer tracking
Administrative Team Management Supervise and manage administrative and support staff
Assign and prioritize administrative tasks to support accountants and tax staff
Train, mentor, and evaluate administrative team members
Ensure adequate administrative coverage during peak periods
Office & Firm Operations Serve as the central point of coordination between accountants, administrative staff, and principals
Support workflow efficiency by improving administrative processes and procedures
Maintain office systems, policies, and internal documentation
Assist with onboarding of new employees from an administrative and operational perspective
Client & Accountant Support Support accountants by ensuring administrative tasks (scheduling, document processing, billing follow‑up) are handled efficiently
Respond to client administrative inquiries professionally and promptly
Help ensure a positive client experience through organized and responsive office operations
Qualifications Required 5+ years of experience in office management, operations, or administrative leadership
Prior experience with billing and collections, preferably in a professional services environment
Strong organizational and time‑management skills
Ability to manage and motivate an administrative team
Professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred Experience in a CPA firm, law firm, or other professional services firm
Familiarity with accounting or practice management software (e.g., Canopy, QuickBooks, similar systems)
Experience working with confidential financial and client information
Skills & Attributes Detail-oriented with strong follow-through
Calm, professional approach to client communications regarding billing and collections
Strong judgment and discretion
Ability to balance multiple priorities in a deadline‑driven environment
Team‑oriented mindset with a service‑focused approach
What We Offer Competitive compensation based on experience
Stable, collaborative work environment
Opportunity to play a key operational role in a growing firm
Long‑term career opportunity with increasing responsibility
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401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Profit sharing
Location: Detroit Metro Area (In-Office) Employment Type: Full-Time
About Carabell Leslie & Company Carabell Leslie & Company is a long-established CPA firm serving individuals, closely held businesses, and nonprofit organizations throughout the Detroit Metro area. We are known for strong client relationships, technical excellence, and a collaborative team culture. As the firm continues to grow and modernize, we are seeking an experienced Office Manager to oversee core administrative operations and support our accounting professionals.
Position Summary The Office Manager is responsible for overseeing the firm’s day-to-day administrative operations, with primary responsibility for billing, collections, and administrative team management. This role ensures smooth office operations, timely and accurate client billing, effective collections, and strong administrative support for accountants and principals.
This position is ideal for a highly organized professional who is detail-oriented, proactive, and comfortable managing people, processes, and client-facing administrative functions.
Key Responsibilities Billing & Collections Oversee the firm’s billing process, including review, preparation, and issuance of client invoices
Monitor accounts receivable and manage collections in a professional, client-friendly manner
Follow up on past‑due accounts and coordinate with principals on collection matters as needed
Maintain accurate billing records and reports
Assist with billing rate updates, engagement billing schedules, and retainer tracking
Administrative Team Management Supervise and manage administrative and support staff
Assign and prioritize administrative tasks to support accountants and tax staff
Train, mentor, and evaluate administrative team members
Ensure adequate administrative coverage during peak periods
Office & Firm Operations Serve as the central point of coordination between accountants, administrative staff, and principals
Support workflow efficiency by improving administrative processes and procedures
Maintain office systems, policies, and internal documentation
Assist with onboarding of new employees from an administrative and operational perspective
Client & Accountant Support Support accountants by ensuring administrative tasks (scheduling, document processing, billing follow‑up) are handled efficiently
Respond to client administrative inquiries professionally and promptly
Help ensure a positive client experience through organized and responsive office operations
Qualifications Required 5+ years of experience in office management, operations, or administrative leadership
Prior experience with billing and collections, preferably in a professional services environment
Strong organizational and time‑management skills
Ability to manage and motivate an administrative team
Professional written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred Experience in a CPA firm, law firm, or other professional services firm
Familiarity with accounting or practice management software (e.g., Canopy, QuickBooks, similar systems)
Experience working with confidential financial and client information
Skills & Attributes Detail-oriented with strong follow-through
Calm, professional approach to client communications regarding billing and collections
Strong judgment and discretion
Ability to balance multiple priorities in a deadline‑driven environment
Team‑oriented mindset with a service‑focused approach
What We Offer Competitive compensation based on experience
Stable, collaborative work environment
Opportunity to play a key operational role in a growing firm
Long‑term career opportunity with increasing responsibility
#J-18808-Ljbffr