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Propio

Contract Operations Specialist

Propio, Overland Park, Kansas, United States, 66213

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Overview Propio Language Services

is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication,

Propio

could be the ideal place for you.

The

Contract Operations Specialist

supports the contract lifecycle from intake to execution and renewal. This role ensures that agreements are processed efficiently, accurately, and in compliance with company policies. This position is designed for early-career professionals with strong organizational skills and a desire to grow in legal operations, procurement operations, or contract management.

Responsibilities

Manage the full contract lifecycle in Salesforce, including intake, routing, review, execution, tracking statuses, deadlines, expirations, and renewals; escalate delays when needed

Use Salesforce to track contract requests, opportunity records, approval workflows, and maintain accurate contract data and records

Apply company policies, approval matrices, and version control to all contract work while maintaining accurate records and document history

Identify and improve contract workflows by supporting updates to tools, templates, SOPs, and creating checklists and job aids to streamline recurring tasks

Partner with sales, procurement, finance, and operations teams to collect information and resolve contract questions

Serve as a resource for internal stakeholders on contract processes and system navigation

Generate contract-related reports using Salesforce and CLM tools (e.g., contract volume, turnaround time, renewal notices) and analyze trends to support leadership decision-making

Prepare, edit, and format contracts, amendments, and SOWs using approved templates while applying company policies, approval matrices, version control, and compliance standards

Requirements Qualifications

Bachelor’s degree in business, legal studies, operations, or related field (or equivalent experience)

Up to 5 years of experience in contract administration, legal operations, sales operations, procurement operations, or similar roles

Familiarity with contract terminology and common agreement structures

Strong attention to detail, accuracy, and document organization

Clear communication skills and comfort working across multiple teams

Strong organizational habits with the ability to manage deadlines and priorities

Process-driven thinking

Professional discretion and confidentiality

Adaptability and willingness to learn

Preferred

Hands-on experience with Salesforce as a CRM

Experience with a CLM tool (e.g., Ironclad, Icertis, DocuSign CLM, Agiloft)

Basic understanding of approval workflows and contract review processes

Intermediate skills with Microsoft Word and basic skills with Excel or basic reporting tools such as PowerBI

Experience in a fast-paced or compliance-focused environment

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