Propio Language Services
Contract Operations Specialist
Propio Language Services, Overland Park, Kansas, United States, 66213
Propio Language Services is a leading provider of interpretation, translation, and localization services that deliver the highest quality solutions and technology to clients worldwide.
The
Contract Operations Specialist
is responsible for managing the contract lifecycle from intake to renewal, ensuring that all agreements are processed efficiently, accurately, and in compliance with company policies.
Responsibilities
Manage the full contract lifecycle in Salesforce, including intake, routing, review, execution, tracking statuses, deadlines, expirations, and renewals; and escalating delays when necessary.
Use Salesforce to track contract requests, opportunity records, approval workflows, and maintain accurate contract data and records.
Apply company policies, approval matrices, and version control to all contract work while maintaining accurate records and document history.
Identify and improve contract workflows by supporting updates to tools, templates, SOPs, and creating checklists and job aids to streamline recurring tasks.
Partner with sales, procurement, finance, and operations teams to collect information and resolve contract questions.
Serve as a resource for internal stakeholders on contract processes and system navigation.
Generate contract-related reports using Salesforce and CLM tools (e.g., contract volume, turnaround time, renewal notices) and analyze trends to support leadership decision‑making.
Prepare, edit, and format contracts, amendments, and SOWs using approved templates while applying company policies, approval matrices, version control, and compliance standards.
Qualifications
Bachelor’s degree in business, legal studies, operations, or a related field (or equivalent experience).
Up to 5 years of experience in contract administration, legal operations, sales operations, procurement operations, or similar roles.
Familiarity with contract terminology and common agreement structures.
Strong attention to detail, accuracy, and document organization.
Clear communication skills and comfort working across multiple teams.
Strong organizational habits with the ability to manage deadlines and priorities.
Process‑driven thinking.
Professional discretion and confidentiality.
Adaptability and willingness to learn.
Preferred
Hands‑on experience with Salesforce as a CRM.
Experience with a CLM tool (e.g., Ironclad, Icertis, DocuSign CLM, Agiloft).
Basic understanding of approval workflows and contract review processes.
Intermediate skills with Microsoft Word and basic skills with Excel or reporting tools such as PowerBI.
Experience in a fast‑paced or compliance‑focused environment.
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The
Contract Operations Specialist
is responsible for managing the contract lifecycle from intake to renewal, ensuring that all agreements are processed efficiently, accurately, and in compliance with company policies.
Responsibilities
Manage the full contract lifecycle in Salesforce, including intake, routing, review, execution, tracking statuses, deadlines, expirations, and renewals; and escalating delays when necessary.
Use Salesforce to track contract requests, opportunity records, approval workflows, and maintain accurate contract data and records.
Apply company policies, approval matrices, and version control to all contract work while maintaining accurate records and document history.
Identify and improve contract workflows by supporting updates to tools, templates, SOPs, and creating checklists and job aids to streamline recurring tasks.
Partner with sales, procurement, finance, and operations teams to collect information and resolve contract questions.
Serve as a resource for internal stakeholders on contract processes and system navigation.
Generate contract-related reports using Salesforce and CLM tools (e.g., contract volume, turnaround time, renewal notices) and analyze trends to support leadership decision‑making.
Prepare, edit, and format contracts, amendments, and SOWs using approved templates while applying company policies, approval matrices, version control, and compliance standards.
Qualifications
Bachelor’s degree in business, legal studies, operations, or a related field (or equivalent experience).
Up to 5 years of experience in contract administration, legal operations, sales operations, procurement operations, or similar roles.
Familiarity with contract terminology and common agreement structures.
Strong attention to detail, accuracy, and document organization.
Clear communication skills and comfort working across multiple teams.
Strong organizational habits with the ability to manage deadlines and priorities.
Process‑driven thinking.
Professional discretion and confidentiality.
Adaptability and willingness to learn.
Preferred
Hands‑on experience with Salesforce as a CRM.
Experience with a CLM tool (e.g., Ironclad, Icertis, DocuSign CLM, Agiloft).
Basic understanding of approval workflows and contract review processes.
Intermediate skills with Microsoft Word and basic skills with Excel or reporting tools such as PowerBI.
Experience in a fast‑paced or compliance‑focused environment.
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