IT & Facilities Help Desk Specialist

A global business process management company is seeking a Process Specialist in Indianapolis, IN. This role requires handling IT-related support and facilitating customer service excellence. Candidates should possess a HS Diploma and a minimum of 2 years experience in Help Desk or Call Center environments. Responsibilities include providing phone support for IT issues, managing trouble tickets, and ensuring exceptional service for both guests and team members. The ideal candidate is customer-focused and possesses strong communication skills. #J-18808-Ljbffr