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OWL Services

Service Coordinator

OWL Services, Fort Worth, Texas, United States, 76102

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2 days ago - Be among the first 25 applicants

This range is provided by OWL Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $20.00/hr - $21.00/hr

Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first‑ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role We are looking for a detail oriented and well organized Service Coordinator. The Service Coordinator is responsible for providing outstanding customer service to current and new customers, managing customer requests, maintaining and updating data, and ensuring response time compliance and dispatching technicians. This is an opportunity for a long‑term position and to join a growing company.

Responsibilities

Coordinating customer calls (program coordination/larger scope or volumes/scheduling/parts)

Tracking and set-up of technician training and certifications

Project management

Scheduling inspections

Customer set‑up

Report monitoring for open calls

Creating on‑call schedules

Database management

Data entry / manufacturer’s warranty tracking

Other duties as assigned

Requirements and Skills

Excellent customer service required

Typing speed and accuracy

IT proficiency required

High accuracy with data entry skills required

Experience in an administrative role required

Google applications experience preferred

Able to work in a high‑paced environment

Compensation and Benefits

10 Paid Holidays

Flexible Time Off

401(k) Company Match

Health, Dental, and Vision Insurance

HSA and FSA

Disability & Occupational Accident Insurance

Company‑Paid Life Insurance Policy

Employee Assistance Program (EAP)

World‑class paid training program for you to learn the skills for long‑term career success.

Requisition #

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Facilities Services

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