State of South Carolina
Program Manager I
The Department of Administration's Division of Enterprise Applications is seeking a Program Manager I to join the team. You will lead and organize cross-functional teams as a coach, facilitator, and an agent of change within South Carolina Enterprise Information System (SCEIS). This role is onsite in Columbia, SC.
Responsibilities
Functional Support
– Act as a functional resource for the Logistics Team to provide operational support to SCEIS state agencies, resolve tickets/incidents, simulate user problems, assist end users, and maintain documentation.
System Configuration
– Identify and blueprint new or modified requirements including forms, reports, interfaces, conversions, and enhancements, collaborate with functional teams, and work closely with consultants.
Change Management/Testing
– Identify requirements for system updates, create documentation for each phase of the change/release management process, develop scripts, test, and participate in relevant meetings with the Change and Release Management Team.
Cross-Training
– Participate in cross-training activities, prepare and administer a checklist of tasks to ensure successful knowledge transfer.
Training
– Support the SCEIS Training Team, serve as the Logistics training facilitator, update training material, and communicate changes to users through user groups and communications.
Other duties as required to keep SCEIS applications operational and functional.
Qualifications
Bachelor's degree in business administration, information systems, computer science, or related field with relevant experience; or equivalent work experience specific to implementing an ERP system.
At least two years of ERP experience with familiarity in SAP.
Relevant experience with Ivalua is preferred.
Must have strong analytical and organizational skills.
Must be able to work with and coordinate the efforts of a diverse group of professionals at all levels.
Must have SAP experience or experience in implementing an Enterprise Resource (ERP) system.
Candidate must possess excellent customer service skills and approach to dealing with people at all levels by providing pleasant, professional and courteous interaction.
Ability and willingness to learn and maintain a high level of knowledge of SAP and related modules is essential.
Ability to communicate verbally and in writing and to present in front of a large and small audiences.
Position may require overnight travel, work evenings and weekends, and may require reporting during emergency situations.
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual vacation leave per year.
15 days sick leave per year.
13 paid holidays.
Paid Parental Leave.
S.C. Deferred Compensation Program available.
Retirement benefit choices.
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are part of your official application. Misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application if required by the hiring department or if desired by the applicant. Failure to produce an official, certified transcript may result in not being hired or termination.
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Responsibilities
Functional Support
– Act as a functional resource for the Logistics Team to provide operational support to SCEIS state agencies, resolve tickets/incidents, simulate user problems, assist end users, and maintain documentation.
System Configuration
– Identify and blueprint new or modified requirements including forms, reports, interfaces, conversions, and enhancements, collaborate with functional teams, and work closely with consultants.
Change Management/Testing
– Identify requirements for system updates, create documentation for each phase of the change/release management process, develop scripts, test, and participate in relevant meetings with the Change and Release Management Team.
Cross-Training
– Participate in cross-training activities, prepare and administer a checklist of tasks to ensure successful knowledge transfer.
Training
– Support the SCEIS Training Team, serve as the Logistics training facilitator, update training material, and communicate changes to users through user groups and communications.
Other duties as required to keep SCEIS applications operational and functional.
Qualifications
Bachelor's degree in business administration, information systems, computer science, or related field with relevant experience; or equivalent work experience specific to implementing an ERP system.
At least two years of ERP experience with familiarity in SAP.
Relevant experience with Ivalua is preferred.
Must have strong analytical and organizational skills.
Must be able to work with and coordinate the efforts of a diverse group of professionals at all levels.
Must have SAP experience or experience in implementing an Enterprise Resource (ERP) system.
Candidate must possess excellent customer service skills and approach to dealing with people at all levels by providing pleasant, professional and courteous interaction.
Ability and willingness to learn and maintain a high level of knowledge of SAP and related modules is essential.
Ability to communicate verbally and in writing and to present in front of a large and small audiences.
Position may require overnight travel, work evenings and weekends, and may require reporting during emergency situations.
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual vacation leave per year.
15 days sick leave per year.
13 paid holidays.
Paid Parental Leave.
S.C. Deferred Compensation Program available.
Retirement benefit choices.
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are part of your official application. Misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application if required by the hiring department or if desired by the applicant. Failure to produce an official, certified transcript may result in not being hired or termination.
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