IT Service Desk Manager - Lead Multisite IT Support

A leading architecture and design firm in North Carolina is in search of an IT Service Desk Manager to lead a dedicated support team. This role involves managing the performance of the service desk, ensuring high-quality technical support for employees across various locations. The ideal candidate will have a minimum of 10 years’ experience in IT support management, a strong background in service level agreement management, and excellent leadership skills. Experience with tools such as AutoTask and Datto RMM is preferred. #J-18808-Ljbffr